Andre Barthman

- Tracked and documented software defects and issues, ensuring effective bug resolution by leveraging tools like Jira for efficient monitoring and collaboration. - Conducted manual testing activities, including exploratory testing, regression testing, and user acceptance testing, to validate software functionality and ensure quality. - Test Tool Management: Installed, monitored, and optimized tools for testing and issue reporting to streamline the QA process. - Requirements Analysis: Collaborated with Business Analysts and stakeholders to interpret and validate requirements for seamless functionality. - Test Strategy Development: Designed comprehensive test plans, scenarios, and detailed test case definitions to ensure robust application performance. - Testing Execution: Conducted extensive testing and delivered detailed test reports to ensure high-quality standards.

- Worked as a manual tester realising: exploratory testing, regression testing, acceptance testing. - Documenting software defects and issues, monitoring bug resolution effects using Jira. - Designing and maintaining test cases in Jira. - Apply basic, fundamental knowledge of UX design and results-led UI interaction.

- Working closely with the web development team. - Performing tests on products and services to verify proper function, data content, performance, usability and hardware/software compatibility. - Supporting the development team in the reproduction of issues. - Working closely with the lead and management to recommend features and functionalities that create a unique and superior web experience for the customers.

- Finding, describing and reporting different types of bugs - Following carefully functional specifications - SAT

- Reviewed and acted upon user generated content on social media platforms. Took necessary action as per the defined policies and conditions. - Performed general data entry and other related tasks. - Responded to user inquiries with high quality, speed, empathy and accuracy.