Andre Wetindi

• Oversaw client accounts, troubleshooting errors to ensure seamless fund transactions. • Contributed to the Compliance team by verifying users, reducing fraud risk. • Specialized in B2B sales, effectively promoting remittance services to enhance revenue.

While here, I stepped into a different environment and learned more about fashion, especially, how to make the customer feel comfortable with their choices of clothing. I ended up being promoted to team lead from 2020 to 2021.

I worked as a customer support agent, where I would assist customers in troubleshooting cable box issues.

Sky Green was the next step in my sales representative growth journey. While there, I worked as a sales agent selling solar panels to Australian customers.

During my time at Jumia, I had the opportunity to develop my sales and customer interaction skills. I learned how to market different products and match them to the right customer, through insights given from purchase history. As a result of my success in the role, I had the privilege of becoming a team leader in 2017.