Andrea Lugo
Senior Solution Consultant | Business Process
Salary / Daily rate
Ticino, Switzerland
Freelance
Skills
Languages
About me
Intro
CIO and Business Development Manager with 20+ years transforming business processes through data analysis and technology solutions. Specialized in CRM systems, document capture platforms, and enterprise software integration with proven expertise in solution architecture and ROI-driven implementations. I help companies optimize workflows and leverage the right technologies to achieve measurable business results.
Work experience
Business Development Manager
Testudo s.r.l
Jun 2018 - Present
8 years 5 months
Italy, TX 76651, USA
CIO - Chief Information Officier
Nemesis Solutions AG
Jul 2014 - Present
12 years 4 months
Chiasso, Switzerland
- Propose hardware/software solutions to accomplish the company's business objectives - Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department - Create a cost-benefit analysis as well as supporting a detailed definition of data requirements - Participate in vendor contract negotiations - Oversee the Virtual Agency Projects where Business Processing Model are involved through integration of several technologies - Oversee the Customer Care Project based on commercial and technology offering
Business Development Manager
NBD Servizi
Apr 2012 - Present
14 years 7 months
Italy, TX 76651, USA
- Maintenance Contract Managment for Kofax - Lexmark products Protfolio - Promote NBDial Campaign Management Service - Contract handling and definition for Software Licenses and Consultant Activities based on Kofax - Lexmark portfolio
Business Development Manager & Solution Consultant
Inn-Hub Sagl
Sep 2012 - Jul 2014
1 year 11 months
Business Development Manager & Solution Consultant: - CRM System - Mobile Apps - Call Center & Remote HelpDesk - Outsourcing Solutions Services - Business Communication And Document Capture Platform
Business Development Manager & Solution Consultant
ISG Holding
Mar 2012 - Oct 2012
8 months
Paradiso, Switzerland
Business Development Manager & Solution Consultant: - CRM System - Call Center & remote HelpDesk - Outsourcing Communication Services - Business Communication And Document Capture Platform
Pre Sales Engineer
Kofax
Jul 2006 - Oct 2011
5 years 4 months
Milan, Metropolitan City of Milan, Italy
Kofax provides solutions that automate document driven business processes by managing the capture, transformation and exchange of business critical information arising in paper, fax and electronic formats in a more accurate, timely and cost effective manner. My personal activities is to transform an opportunity into a solution giving the best customer Return On Investment: - Analyze the process flow - Desing the architecture - Build-up PoC or Demo - Define technical and economic proposal
Service Delivery
TOPCALL Italia
Jan 2005 - Jul 2006
1 year 7 months
Senior Service Delviery and Solution Consultant
Network / System Administrator
Effetti S.r.l.
Mar 2003 - Dec 2005
2 years 10 months
System Adminsitrator and Content Manager
IT Support
Banca Woolwich
Jan 2004 - Jan 2005
1 year 1 month
IT Support
Education
Università Bocconi
Bachelor of Business Administration (BBA), BPR, DSS, Information System, Marketing
1997 - 2002
5 years 1 month
SDA Bocconi
90/110, Business Administration Information System
1996 - 2002
6 years 1 month
Licenses & certifications
Kofax Communication Server
Issued: May 2026