Andreea Busuioc
Customer Support Representative
Salary / Daily rate
Remote, OR 97458, USA
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Bilingual customer support specialist with 4+ years managing high-volume inquiries and 11 years of English-Romanian translation expertise. Proven track record in cross-departmental collaboration, complex issue resolution, and maintaining exceptional customer satisfaction rates. Ready to deliver professional support solutions with strong communication skills and cultural adaptability.
Work experience
Customer Service Representative
TP
May 2021 - Jul 2025
4 years 3 months
Remote, OR 97458, USA
• Managed a high volume of customer inquiries via phone, delivering effective solutions and support. • Ensured timely email correspondence, maintaining clear communication with customers. • Collaborated with internal departments to resolve complex issues, enhancing service delivery and customer satisfaction.
Freelance Translator
GengoFreelance
Jun 2013 - Jul 2024
11 years 2 months
Remote, OR 97458, USA
Translated a wide range of texts from English to Romanian, ensuring linguistic accuracy and cultural appropriateness.
Education
University Alexandru Ioan Cuza
English Language and Literature
2010 - 2013
2 years 10 months
Other Schools
Computer Technology/Computer Systems Technology
2006 - 2010
3 years 11 months
Licenses & certifications
Customer Serve Professional
Issued: Jul 2025