Andrews Delices

IT Infrastructure Manager Back Market | Paris - Sept 2022 - March 2025 Back Market is the leading online marketplace for refurbished electronics. Mission: Joined in 2022 to optimize and modernize Back Market’s internal IT infrastructure, ensuring scalability, security, and alignment with the company’s growth and sustainability goals. Leadership & Strategic Impact: Collaborated with stakeholders to develop and execute IT infrastructure strategies that align with Back Market’s mission and operational objectives. Provided technical leadership across key projects, focusing on automation, SaaS management, and security improvements. Drove cost optimization and efficiency through innovative infrastructure solutions and vendor negotiations. Played a central role in global IT governance, establishing best practices for security, automation, and third-party integrations Key Projects & Achievements: Established governance frameworks to manage and optimize automation tools and workflows, enhancing efficiency and compliance. Discovery and Implementation Projects: Successfully implemented iPaaS Workato to automate key business processes, including onboarding and system provisioning. Led the discovery and deployment of Jamf, aligning IT operations with Back Market’s growth and sustainability strategy for refurbished devices. Evaluated and planned the adoption of a SaaS Management Platform to improve software lifecycle management and compliance. Security and Governance Enhancements: Contributed to the Information Security Management System stream by working on Okta global governance and developing comprehensive security strategies to protect organizational data. Designed a device trust framework to ensure only secure and compliant devices could access company resources, integrating Mobile Device Management (Jamf, Intune), device encryption, and endpoint protection (EDR) with Okta for access control (project slated for 2025 delivery). Network Optimization: Designed and implemented a Cisco Meraki full-stack network for Back Market offices, achieving high availability while reducing ISP costs by €90k annually. Vendor Management: Oversaw relationships with major SaaS vendors, including Slack, Zscaler, Okta, and 1Password, ensuring solutions aligned with business objectives and budget constraints. Technical Stack: Operating Systems: Windows, macOS, Linux Cloud Platforms: Google Cloud Platform Security Tools: Okta, Workspace One, Jamf Pro, Zscaler.. Collaboration Tools: Slack, Google Workspace Networking & Infrastructure: Cisco Meraki, Checkpoint Automation & Scripting: Workato, Python, Other Tools: Atlassian, Git, Postman

BDDP & FILS \TBWA Group | Paris - 2006 - 2015 French communication agency part of the world's leading Omnicom communication group. Key Responsibilities: Managed approximately 200 Apple and PC workstations and servers. Supervised a team of two IT experts, ensuring smooth day-to-day operations and support. Implemented an Information System (IS) in compliance with Sarbanes- Oxley standards and aligned with TBWA group guidelines. Provided technical expertise to over 200 users, resolving daily support requests efficiently. Designed, migrated, and deployed base images for Windows and macOS systems. Developed and executed a disaster recovery plan to ensure business continuity for servers and workstations. Oversaw the IT budget, including CAPEX/OPEX management and procurement of IT solutions. Managed IT projects, including virtualization, backup solutions, Wi-Fi deployment, extranet setup, server migrations, ECM studies.. Administered and maintained VOIP phone systems and related infrastructure. Administered systems across Windows, Linux, macOS, Active Directory, GPO, DNS, and other platforms. Supervised IT assets and provided technical support, training, and documentation for IT procedures.

Skills: Technologies de l’information · Opérations IT