Andrews Otoo

Main duties performed • Reviewing customer requests and expectations and respond to them according to their needs and situations • Managing multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience • Using software like Cases Connect, Excel and other company confidential software to offer solutions that improve people’s lives Contributing to creating brand engagement for our clients. • Ensuring customer expectations are met and on time.

Ensure useful and timely information obtained from ECG Customers. Provide correct geographical information for each asset tag. Ensure images captured meet minimum bench criteria. Carry out adequate asset tagging where and when required. Provide detailed investigation on any assigned task. Comply with any other duty(ies) as may be assigned by the PMs.

Skills: Readiness · Legal report review · Interpersonal Skills · Administrative Assistance · Analyze Information · Resiliency · Coworking · Written Communication · Passionate about Work · Front Office Operations · Information Research · Collaborative Problem Solving · Photocopiers · Sensitive Information · Data Entry · Teamwork · Human Rights · Phone Manner

Fill products into its containers • Label products with the appropriate labels • Load products into its boxes • Transport products to the warehouse • Unpack, inventory and stock items in their appropriate locations within the warehouse. • Deliver products to Wholesale customers • Performed daily analysis reports on all raw and finished products. • Invoicing