Anesa Ajeti
Customer Care Specialist
Salary / Daily rate
Ireland, Shefford SG17 5QL, UK
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Customer Care Specialist with 9+ years at Apple, expert in technology troubleshooting and customer relationship building. Proven track record of maximizing customer satisfaction through seamless Apple ecosystem guidance and complex problem resolution. Delivering exceptional service that builds trust and exceeds expectations for your business.
Work experience
Apple Support Advisor
Apple
Dec 2015 - Present
10 years 11 months
Ireland · Remote
I’m a dedicated Customer Support Specialist with over 9 years of experience helping customers across various industries. At Apple, I guide customers in maximizing their Apple ecosystem, ensuring every device works together seamlessly. I love technology and genuinely enjoy solving problems—whether it’s troubleshooting a complex issue or finding a simple way to make a customer’s day easier. I take pride in building trust and long-term relationships by delivering service that goes beyond expectations.
Education
Waterford Institute of Technology
HC in Business in Tourism
2013 - 2015
2 years 1 month