Angel Georgiev

Dedicated Account Manager

Salary / Daily rate

2770 Bansko, Bulgaria

Freelance, open to permanent contract

Remote only

Skills

Customer CareKnowledge ManagementCustomer SuccessFinance

Languages

English (Native)

About me

Intro

Customer success specialist with 5+ years in fintech and technical support, currently managing premium accounts at Tide. Proven expertise in post-sales processes, multi-channel customer service, and supply chain administration. Ready to deliver exceptional client experiences and drive business growth through strategic account management.

Links

Work experience

Tide

Aug 2023 - Present

3 years 3 months

Remote, OR 97458, USA

Premium Accounts Associate

Oct 2024 - Present

2 years 1 month

Remote, OR 97458, USA

Member Success Executive

Aug 2023 - Oct 2024

1 year 3 months

Remote, OR 97458, USA

Software Technical Support

GoDaddy

Feb 2020 - May 2023

3 years 4 months

Sofia, Bulgaria

General Manager

Orbit RestaurantFreelance

Apr 2020 - Mar 2021

1 year

Sofia, Bulgaria

Logistics Administrator

HCL Technologies

Nov 2019 - Jan 2020

3 months

Sofia, Bulgaria

Administrating the Post-Sales Suppy Chain of XEROX for the Republic of Ireland.

Customer Service Specialist

Concentrix

Oct 2018 - Aug 2019

11 months

Sofia, Bulgaria

Working on the former Rentalcars.com project, providing exceptional customer service over the phone,chat and email.

Warehouse Specialist

Tesco

May 2018 - Jul 2018

3 months

Livingston, UK

Warehouse Associate

Amazon

Sep 2017 - May 2018

9 months

Dunfermline, UK

Foreign Exchange Trader

Crown Change

Jun 2016 - Oct 2016

5 months

Nessebar, Bulgaria

Responsible for a currency exchange branch, Exchanging different currency, managing inventory


Education

Second English Language School ''Thomas Edisson ''

2016 - 2018

2 years 1 month

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