Ann De Spiegeleire

Senior Project Delivery Manager | Product Owner

Salaire / Taux journalier

Wavre, Belgique

Mobilité : Bruxelles, Brabant Wallon, ...

Freelance

Peut venir sur site

Expertises

Conformité réglementaireAmélioration des processusChef de projetAnalyse businessTest & QACopilotMicrosoft 365SharePointJiraProduct ManagementProduct OwnershipMicrosoft TeamsProduct OwnerHTMLProduct ManagerWindowsOneDriveScrumProgram ManagerMicrosoft Dynamics 365ConsultantGestion de projet - PMOBusiness AnalystPMO

Langues

Français (Maternelle)Anglais (Courant)Néerlandais

À propos

Introduction

Accomplished IT professional with a diverse and multi-faceted career path, I have evolved across the entire digital project lifecycle. This extensive background has provided me with a 360-degree perspective, allowing me to transition seamlessly between the roles of Project Manager, Delivery Manager, Product Owner, Business Analyst and PMO. I thrive at navigating the space between business goals and technical execution, ensuring both sides stay perfectly aligned to deliver tangible results.

Liens

Expérience de travail

Freelance Project/Delivery manager, Product Owner, Business Analyst and Program Manager

LDB Management Consulting

janv. 2023 - Présent

3 ans 10 mois

Ottignies-Louvain-la-Neuve, Belgique

– BNP Paribas Fortis (PM transformation program, Feb 2025 - Dec 2025): contributed to the management of assigned critical workstreams within a 10-person Project Management team overseeing a strategic partnership with Accenture involving the transition and outsourcing of over 500 employees from Client Service Center. Coordinated cross-functional execution efforts across multiple domains (IT, Operations, Legal) to support the final transition deadlines and guarantee operational continuity for transferring staff. Provided operational support and management for critical IT cut-over activities to ensure a seamless employee transition post-agreement. Actively collaborated with internal business leads and the external partner (Accenture) to drive alignment and resolve inter-project conflicts within the large-scale integration program – ING (PMO/Analyst, June 2024 - Jan 2025): PMO role: Developed and maintained a comprehensive list of recurring team tasks, encompassing operational activities, support functions, and project deliverables. Conducted workload estimations and defined task frequencies to establish a clear foundation for management follow-up and oversight. Enhanced workload visibility to facilitate effective planning and resource allocation for upcoming projects. Analyst role: Prepared technical requirements for development teams based on existing documentation, adhering to several constraints (legal, architectural, ...). Tested implemented solutions and managed the identification and resolution of bugs to ensure proper functionality. – SPF Intérieur - FOD Binnenlandse Zaken (Analyst, Jan 2024 - May 2024): Analyst role: Drafted technical requirements for development teams, ensuring alignment with strict frameworks such as legal and architectural standards. Conducted testing of implementations to validate functionality and compliance. Coordinated with cross-departmental stakeholders on a major project to produce an in-depth analysis. – Nickel (Business Analyst, Jan 2023 - Dec 2023): Business analyst role: Leveraged strong analytical skills to assess and interpret complex EU banking regulations (FATCA, AEOI/CRS, CESOP). Effectively communicated technical requirements to development teams and provided ongoing support to ensure successful implementation of automated reporting solutions.

Bureau van Dijk - A Moody's Analytics Company

sept. 2005 - juil. 2022

16 ans 11 mois

Bruxelles, Belgique

Director - Program Management Office

janv. 2019 - juil. 2022

3 ans 7 mois

Bruxelles, Belgique

– Lead all aspects of the coordination and completion of most strategic IT programs; spread over several parallel projects and spans over several months (years), involving 150+ contributors (mainly product managers, software engineers, QA's and Partners). – Planning of efforts with expectations set and managed along the way. – Stakeholders' alignment among business goals, business value, workstreams & prioritization – Schedule, capacity, interdependencies and risks control management. – Facilitation of operational committees and progress report during steering committees. – Contribute building new department; set up of new processes based on existing situation with new regulatory constraints and technical limits to implement new organizational standards (Agile) / tools (Jira).

Project Delivery Manager, Product Owner & Analyst

nov. 2014 - janv. 2019

4 ans 3 mois

– In charge of the 'Financial Strength' module gathering scores (on financial risk, reputational risk on ESG matters, environmental score, merchant risk, etc.) present in several of Bureau van Dijk's products, from Orbis (worldwide biggest database) to Credit Catalyst and other international or national databases (Bel-First, etc.). – Effective collaboration with information providers to define business needs, liaise and align with sales teams to prioritize features development roadmap. – Engaging with technical teams to navigate practical constraints. – Requirements drafting based on information gathered and synthesized from all impacted teams. – Swift resolution of impediments by seeking compromise to facilitate consensus among project team members, ensuring the achievement of project goals within deadlines and quality standards, all while addressing client requirements and adhering to technical constraints. – Monitoring and testing of features with internal teams to ensure timely execution and accurate results. – In addition: lead the improvement of the new joiners' training program, fostering cross-departmental collaboration to provide a comprehensive understanding of interdependencies and equipping new hires with specific job-ready knowledge. Expanded the program's success to other departments, streamlining content and schedules for improved efficiency.

Delivery Manager & Product Owner

janv. 2009 - nov. 2014

5 ans 11 mois

– End-to-end responsible for the Dutch products of the company. – Close collaboration with information providers and internal teams (sales, clients support, design, DEV, QA) to draft requirements analysis for implementing new features / new datasets, along with prioritizing the backlog. – Close follow-up with developers to monitor implementations and timely delivery. – Test implementations to match expected results and high-quality standards.

Business Analyst

sept. 2007 - janv. 2009

1 an 5 mois

– For the European product (Amadeus), write analysis based on clients' needs in collaboration with technical teams based on clients' feedback. – Manage implementations and test to deliver high quality product within established timeframe.

Quality Controller

sept. 2005 - sept. 2007

2 ans 1 mois

Assistant

Université Libre de Bruxelles

nov. 2004 - août 2005

10 mois

– Web sites' updates and creation, help students with academic research and use of electronic resources


Formation

Solvay Brussels School of Economics and Management

Master, Management

2003 - 2005

2 ans 1 mois

Université libre de Bruxelles

Licence, Economics

1999 - 2003

4 ans 1 mois


Licences et certifications

AIGPE™ Certified Lean Six Sigma White Belt

Délivré le : –

Certifié par AIGPE

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