Anna Pereira
Customer Service Agent
Salary / Daily rate
Tampere, Finland
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Customer service specialist with 5+ years of experience across hospitality, retail, and office environments. Fluent in English and Finnish with proven skills in technical support, switchboard operations, and problem-solving. Ready to deliver exceptional customer satisfaction and administrative excellence for your business needs.
Work experience
Customer Service Agent
Dynava Oy
Feb 2023 - Jul 2025
2 years 6 months
Tampere, Finland
switchboard attendance, number service, secretary work, teams
Restaurant Server
YES Your Excellent Staff Oy
May 2022 - Mar 2023
11 months
Tampere, Finland
bartending, customer service, buffet managing
Lipunmyyjä
Eilakaisla
Aug 2021 - Dec 2022
1 year 5 months
Tampere, Finland
Skills: Customer Support · Technical Support · Cashiering · info · Cash Management · Ticket Sales · Customer Interaction · Problem Solving · Attention to Detail · Communication · English
Cashier Customer Service
Kirpputori silinteri
Aug 2020 - Mar 2021
8 months
Tampere, Finland
Register and customer service help
Internship Trainee
rita-lasi
Jun 2019 - Jul 2019
2 months
Tampere Area, Finland
Lasin kantoa, ikkunoiden korjausta ja lasiseinien asentamista sekä tiivistämistä.
Intern
K-rauta lielahti
Nov 2017 - Mar 2018
5 months
Tampere Area, Finland
Kuorman purkua ja asiakaspalvelua.
Education
Keskuspuiston Ammattiopisto
college
2017 - 2019
2 years 1 month
Tredu Tampereen seudun ammattiopisto
Fashion/Apparel Design
2008 - 2011
3 years 1 month