Anna-Bella Melot

• Create and manage documentation related to telecom site rollout, including site leases, lease sketches, stability studies, permits, and technical documents • Drive and coordinate with internal teams, subcontractors, and legal stakeholders to push lease negotiations and ensure complete and timely documentation • Track project milestones and ensure documentation aligns with timelines and quality standards • Support the implementation and optimization of document management tools (e.g. REP tool) ensuring adherence to AML regulations and documentation standards • Identify process gaps, propose improvements, and ensure full traceability and audit readiness

* Manage delivery of high speed (Fiber) lines to our corporate customers by following the projects from ordering to delivery * Make reports of quality & timely delivery by subcontractors, analyse risk and anticipate * Supports Sales, Explo & project manager. * Single point of contact and manage escalation (internal/external) * Fix priorities in case of conflict * Mobile E-line: Creation, Depec, Adisp, Change of nodes,etc

Main Tasks - Event Organization: * Venue Sourcing using preferred venue program when possible * Venue proposal creation and presentation * Negotiate with venue the best rates and terms and conditions * Budget management * Project planning and execution * Invoicing and payment management Goals: * Provide strategic direction & consultation to the client meeting requester to influence a high quality and cost effective meeting project plan. * Responsible for making recommendations that satisfy meeting specifications, requirements, cost effective and compliant to the client needs and expectations.

Chemicals and PVC (plants in Spain and France) Most important tasks : * Selection of carriers and allocation of available capacities to transportation flows * Transport pricing : central maintenance of price records, manage upload tools and lead the process of setting up a uniform system * Shipment costing : check and follow-up on correct use and train/instruct local people if needed * Continuous improvement : searching for optimization and improvements and/or synergies between different types of transport flows * Solving operational issues : not a daily task, but if something goes wrong, there is from time to time the need to intervene and make it happen Strong knowledge of Excel and SAP, analytical mind

Key areas of responsibility include: • Preparation of asset lists to be validated by the customer • Creation of accurate maintenance contracts, adding annexes with newly delivered equipment • Obtain maintenance quotes from Account Managers and suppliers in order to facilitate the further ordering process • Propose maintenance alignment to customers and suppliers • Creation of a maintenance overview per customer including all relevant details • Pass on all contract information to the CSO Team to enable them to invoice and back out the maintenance in time • Provide Customer Support Services Guide upon receipt of a signed contract. • Liaise with any Dimension Data resource involved with maintenance contracts to ensure contract data are in line with the service sold to the customer

Agent call center/helpdesk (inbound)

Agent call center/helpdesk (inbound)

Provide service to customers, trained new staff, handling the planning

Supervise students and recreational activities