Anne Domain 🇫🇷🇺🇸🇪🇸

Founded and lead a transformation and advisory practice focused on executive alignment, operational transformation, and change enablement in complex organizational environments. Scope & Responsibilities * Designed and delivered end-to-end transformation frameworks combining strategy execution, leadership alignment, and operational change. * Acted as trusted advisor to senior leaders, supporting decision-making, governance design, and transformation roadmaps. * Structured and facilitated executive and leadership workshops to align vision, priorities, and cross-functional execution. * Led change management initiatives addressing organizational adoption, role clarity, and ways of working. * Translated abstract strategic ambitions into concrete operating models, execution plans, and measurable outcomes. * Managed the full lifecycle of client engagements: scoping, delivery, stakeholder alignment, and value realization. Business & Delivery Impact * Helped organizations move from fragmented execution to structured, outcome-driven delivery models. * Improved leadership alignment, reduced execution friction, and strengthened accountability across teams. * Balanced business objectives, people dynamics, and operational constraints to ensure sustainable transformation. * Built scalable methods and playbooks reusable across multiple client contexts. Positioning * Transformation leadership * Delivery structuring * Change management at executive and operational levels * Bridging strategy and execution

Supporting the development of the NGO in region Communicating the NGO initiatives to schools 'Like to learn' in primary and middle schools Present NGO content in front of students

Over seven years at Salesforce, I held successive leadership roles — Director Delivery, Director Commerce Strategy, and Director Strategic Partnerships — shaping digital transformation programs for leading global brands across Fashion, Luxury, Beauty, Retail, Pharma, and Energy. As Director Strategic Partnerships (2020–2024), I advised C-level executives on change management, governance, and operational excellence, ensuring large-scale digital initiatives delivered measurable ROI. I led strategic alliances that maximized the impact of transformations, facilitated executive workshops, and built roadmaps aligning business goals with customer experience excellence. As Director Commerce Strategy (2018–2020), I partnered with international brands to design and optimize eCommerce operating models, redefining organizational structures, roles, and omnichannel strategies. I ran design thinking sessions with senior leadership, driving innovation in digital and customer journeys. My work spanned pre- and post-sales engagements, enabling multi-million € transformations across EMEA. As Director Delivery (2017–2018), I founded the EMEA Delivery organization for Commerce Cloud, recruiting project leaders, defining structure, and embedding Agile practices. I led cross-functional teams to deliver large-scale implementations for Luxury and Retail, while supporting Sales with delivery excellence that secured new business. Across these roles, I combined strategic advisory, operational leadership, and cultural change expertise. The common thread: enabling organizations to scale digital transformation while aligning with customer-centric strategies and business performance objectives.

At SAP Hybris, I partnered with international brands to lead digital commerce transformations across France, Belux, and Southern Europe. As Engagement Manager, my mission was to align executive vision with delivery, ensuring measurable ROI and sustainable client success. I managed a portfolio of strategic accounts in Luxury, Retail, Pharma, and Automotive, working directly with C-level executives to design and implement digital roadmaps. My role combined strategic advisory, program leadership, and change management, always with a focus on scaling transformation across geographies. A core responsibility was building and delivering Success Plans averaging $400K per engagement, enabling clients to fully leverage their SAP Hybris investments. These plans aligned business objectives, IT integration, and customer experience strategies, while mitigating risks and accelerating value realization. Collaboration was key: I worked closely with clients and system integrators, acting as orchestrator to resolve challenges and maintain alignment. I also facilitated executive workshops, assessed digital maturity, and identified opportunities for organizational and omnichannel optimization. Key contributions included: Guiding leading B2B and B2C brands through critical commerce transformations. Driving initiatives where customer experience and operational excellence were decisive advantages. Acting not only as a delivery partner but also as a trusted advisor for ongoing innovation. This role strengthened my ability to manage complex transformations at scale, influence senior stakeholders, and deliver tangible business impact in competitive, fast-moving industries.

At OrderDynamics, I led complex international eCommerce programs for global brands, ensuring large-scale rollouts delivered measurable impact across markets. One of my most significant achievements was the deployment of 24 eCommerce sites for a global cosmetics brand, spanning the Americas, Asia, and Europe. I managed an international team of 18 professionals based in France and Bulgaria, driving delivery through Agile SCRUM methodologies while maintaining alignment with client expectations and business goals. My responsibilities covered the full project lifecycle: from scoping and requirements to implementation, delivery, and post-launch support. I also oversaw the legal and financial governance of projects, ensuring compliance, profitability, and long-term sustainability. As Engagement Manager, I acted as the bridge between business stakeholders, technical teams, and executive sponsors. I facilitated workshops, provided functional expertise, and ensured risks were anticipated and mitigated. This role strengthened my ability to lead multicultural, cross-functional teams and to deliver transformation at scale in highly competitive environments. Key outcomes included: Driving the successful global rollout of a unified eCommerce platform. Embedding Agile practices to improve delivery efficiency and responsiveness. Strengthening client trust by combining strategic guidance with operational execution. This experience consolidated my expertise in digital commerce, program management, and stakeholder leadership, laying the groundwork for my subsequent roles in large-scale digital transformation.

At Accenture, I gained extensive experience in digital transformation, eCommerce, and SAP programs across the pharmaceutical and healthcare industries. Over seven years, I led large-scale projects, managed multicultural teams, and partnered with executives to deliver measurable results. In the pharmaceutical sector, I managed B2B eCommerce deployments in Latin America and the Middle East, covering the full project lifecycle from requirements gathering to go-live. I coordinated multicontinental teams of 15 professionals, ensuring alignment, risk management, and successful delivery. In healthcare, I was functional lead for Sophia, a multi-million € project enabling nurses to better support diabetic patients. Working with IT and medical teams, I translated business needs into digital solutions, improving patient engagement and quality of care. In another major program, I served as PMO for a global SAP deployment (Sales, Finance, HR). I coordinated all program activities, managed reporting to executive sponsors, and led change management and user adoption initiatives. Across these projects, I acted as a bridge between business, technology, and operations, ensuring strategy translated into execution. Key outcomes included: Successful eCommerce rollouts across multiple geographies. Improved healthcare delivery through digital innovation. Large-scale SAP transformation delivered with governance and alignment. This role strengthened my expertise in program management, stakeholder engagement, and cross-functional leadership, preparing me for senior responsibilities in digital transformation.

At Haworth, a global office furniture company, I was responsible for market intelligence and commercial insights to support sales growth and business development. Main responsibilities included: Market monitoring: identifying opportunities in office furniture projects in both public and private sectors. Produced regular reports to top management on market trends to guide commercial strategy. Tools & communication: designed and deployed tools to support the sales force, including decks to improve communication between factory operations and sales teams. Training: delivered training sessions on two sourcing tools (Extranet Explore and Guidemap), enhancing knowledge-sharing and adoption across teams. Budget management: supervised a budget of €50,000, ensuring efficient allocation and cost control. This role provided strong foundations in market intelligence, sales enablement, and cross-functional collaboration, skills I later expanded while managing large-scale digital transformation programs.