Anne Lise Berthillot
Virtual Assistant | Trilingual Administrative Support
Salary / Daily rate
Parma, Province of Parma, Italy
Freelance, open to permanent contract
Languages
About me
Intro
Trilingual Virtual Assistant with 15+ years of expertise in administrative support, marketing content, and back office management. Proven track record in multilingual proofreading, CRM management, and client relations across European markets. Specialized in French/English/Italian support with focus on seamless business operations and quality content creation.
Work experience
Freelance Virtual Assistant | Proofreader | Copy Editor
Le Stylo Rouge ItalyFreelance
Jan 2014 - Present
12 years 10 months
Parma, Province of Parma, Italy
Provided multilingual support (French/English/Italian) to European clients Proofread and edited marketing content, business documents, and books Created blog posts, newsletters, website copy, and social media content Managed customer communication, scheduling, and basic CRM Conducted supplier research and offer comparisons Delivered administrative and commercial support tailored to client needs
Manager back office
BOTTIONI ELETTROIMPIANTI SRL
Jan 2014 - Dec 2024
11 years
Parma, Province of Parma, Italy
Managed client/supplier accounting, invoice control, and payment deadlines Oversaw treasury operations and bank relations Processed HR data and payroll, and managed employee documentation Prepared commercial offers and handled supplier negotiations Coordinated employee training and company certifications
Davines Group | Certified B Corp
Jun 2007 - Dec 2013
6 years 7 months
On-site
International Trade Marketing Specialist
Jan 2013 - Dec 2013
1 year
On-site
Developed marketing tools for international product launches Supported global sales teams with promotional materials and pricing Conducted competitive analysis and maintained internal price lists Produced marketing reports and communications (French)
International Customer Care Assistant
Jun 2007 - Dec 2012
5 years 7 months
On-site
Supported sales managers in international client relations Handled orders, monitored deliveries and back orders Collaborated on production planning and product availability Prepared reports con sales for top management Organized client visits and internal communication initiatives
Data Entry Clerk
OCME
Feb 2007 - May 2007
4 months
Parma, Province of Parma, Italy
Conducted warehouse inventory and updated SAP ERP data Managed material transfer orders to production departments Assisted purchasing dept. with stock monitoring and order initiation Authored a user manual for SAP in planning and production functions
Human Resources Assistant
Fagioli
Jul 2005 - Aug 2006
1 year 2 months
42049 Sant'Ilario d'Enza, Province of Reggio Emilia, Italy
Designed and managed internal communication tools (newsletter, company newspaper) Reviewed and updated job descriptions and job tasks Supported internal skills mapping and recruitment workflows Built a recruitment database and organized company events
Education
ICN Business School
Master of Business Administration - MBA
2003 - 2007
3 years 11 months