Anne-Claire di Donato

Seasoned operational & transformation leader with a hands-on approach | Scaling operations & teams | Turning strategy into execution

Salaire / Taux journalier

Toulouse, France

Mobilité : Paris

Freelance

Peut venir sur site

Expertises

Transformation digitaleSAP ERP

Langues

Français (Maternelle)Anglais (Courant)EspagnolNéerlandais

À propos

Introduction

25 years in high-stakes, regulated environments, in both vendor and client-side, have shaped my ability to turn strategy into execution, drive large-scale transformation, and lead complex operations. This is what defines me as the operational and transformation leader I am today. I truly enjoy structuring, scaling, and optimizing organisations with precision. A natural people leader, I unite and mobilise teams to deliver collective performance, whether in companies of 30 or thousands

Liens

Expérience de travail

Founder & Executive Advisor

Thoret Conseil

sept. 2024 - Présent

2 ans 2 mois

Toulouse, France

– Provide executive-level operational and transformation support to scale-ups and corporate organisations, helping my clients execute strategy, design operating models, and drive performance. – I work closely with CEOs and leadership teams to prepare for and manage crises, including cyber crisis. – Recent engagement: supported Marlink Maritime in integrating acquired cybersecurity entities into a unified operating model.

Visiting Lecturer

ESG

sept. 2024 - Présent

2 ans 2 mois

Toulouse, France

– Provide lectures on leadership, strategy execution and operating in international environments. – Support students in preparing for global careers through applied, experience-based learning.

Chief Digital & IT Management Officer

Ayvens

août 2019 - sept. 2024

5 ans 2 mois

Amsterdam, Pays-Bas

– Strategic partner to the Digital CEO and Digital Executive Committee in a complex, global, regulated environment. – Held the role of Director Digital Delivery, leadership role at LeasePlan Digital. – Promoted to Chief Digital & IT Manager Officer at ayvens during the merger of LeasePlan with Société Générale group. – Led Digital Transformation execution and global operations across digital platforms, core systems and critical business applications serving 30+ countries and ~8,000 users.

Programme Director (freelance)

KPMG

août 2015 - sept. 2019

4 ans 2 mois

Amsterdam, Pays-Bas

– Led large-scale infrastructure and cloud transformation programmes for KPMG Netherlands, covering SAP landscapes and core IT platforms used by 12,000+ end users.

Programme Director (freelance)

The HEINEKEN Company

mai 2013 - août 2015

2 ans 4 mois

Amsterdam, Pays-Bas

– Led a large-scale transformation of end-user services and core IT operations in 2 pilot breweries. – Oversaw the transition to a new global service desk operating model, including governance, vendor coordination and service continuity.

Senior Programme Manager - Network & Platform Operations

Liberty Global

oct. 2006 - avr. 2013

6 ans 7 mois

Amsterdam, Pays-Bas

– Led large-scale network and platform transformation programmes impacting up to 1 million consumer and B2B customers. – Held responsibility for operational deployment of VoIP platforms, aligning technology execution with marketing, sales and customer operations.

Senior Strategic Consultant

Greenwich Consulting

juil. 2005 - oct. 2006

1 an 4 mois

Bruxelles, Belgique

– Supported clients in the telecom sector on strategic and operational topics, including time-to-market acceleration and business process optimisation. – Contributed to executive-level analyses and transformation roadmaps for new products and services.

Project Manager

BT Global Services Product and Marketing

nov. 1999 - août 2005

5 ans 10 mois

Amsterdam, Pays-Bas

– Managed the end-to-end launch of BT Netherlands' DSL network, covering technical, operational and commercial dimensions. – Led supplier integration and the introduction of new processes and technologies. – Delivered complex programmes in close collaboration with product, marketing and operations teams. – Recipient of BT Award of Excellence (2005) for programme delivery and impact.


Formation

IAE Lille

Master's degree, Gestion de projets et administration des entreprises

2001 - 2002

11 mois

Université du Mans & Coventry Business School

Master, Commerce International et Logistique

1998 - 1999

1 an 1 mois


Licences et certifications

Achieving Strategic Agility

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GHG Protocol Scope 2 Guidance

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Portfolio

Mission chez Marlink Maritime

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