Ahmed Mohsen
Senior Cloud System Engineer
1 recommendation
Salary / Daily rate
1 person recommend
Giza, El Omraniya, Giza Governorate, Egypt
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Service Delivery Manager & Cloud Engineer with 12+ years in IT operations and project management. Expert in VMware, Azure, AWS with proven success managing budgets, vendor relationships, and transformation projects at Vodafone. Specialized in cloud infrastructure, security solutions, and agile project delivery for telecom environments.
Work experience
_VOIS
Apr 2020 - Present
6 years 7 months
Cairo, Cairo Governorate, Egypt
Service Delivery Manager
Jan 2024 - Present
2 years 10 months
Cairo, Cairo Governorate, Egypt
Managing budget inventory Putting long range plans for next goals/FY Leading communication channels with vendors Managing projects accomplishment within deadlines Managing assets and warranty renewal for complying with idle best security practices .
Technical Project Coordinator
Jun 2021 - Oct 2024
3 years 5 months
Cairo, Cairo Governorate, Egypt
Leading transformation projects Allocating resources Dashboard reporting Leading communication channels with stakeholders
Cloud System Engineer
Apr 2020 - Oct 2024
4 years 7 months
Cairo, Cairo Governorate, Egypt
Duties / Responsibilities: Vmware ESXI Vcenter Azure System Installation, Configuration and Upgrading (Windows/Linux Stations and Servers). Technical Support. Security Solutions. Training and Mentoring . VMware server Administration. Install and Configure VM Machines.
IT Operations Engineer
Wasni Medical Group, KSA
Dec 2012 - Mar 2022
9 years 4 months
Abha Saudi Arabia
Duties / Responsibilities: LAN/WAN/NOC Administration. Workflow Planning. System Installation, Configuration and Upgrading (Windows/Linux Stations and Servers). NOS Patches and Updates. Routine Data Backup and Recovery. Technical Support. Security Solutions. Training and Mentoring . VMware server Administration. Install and Configure VM Machines.
Remote Change Management (RCM) Engineer
Dell EMC
Jul 2012 - Dec 2012
6 months
Global Technical Service (GTS)
Duties / Responsibilities: Interfaces directly with customers (or SAMs) to initiate remote activity, to provide activity status updates, and to confirm activity completion. Execute technical pre-upgrade health checks to ensure customer environment readiness: Verify upgrade package availability, stable connections, and customer contact. Assess client environment - ensure that there are no open SR's that may impact the upgrade. Postpone activity and inform customer if environment is not adequately prepared for upgrade. Effectively communicates process and procedure to internal and external customers in a highly stressful environment. Maintains a 'closed loop' communication style assuring all appropriate individuals are notified of problem resolution status. Manage next customer contact (NCC) requirement. Execute scheduled activities - consult internal systems for activity procedure, document actions taken in CRM. Maintain awareness of code issues and associated issues. Working knowledge of a product or products. Escalate activity upon error.
Trainee at IAD Department (IT Core Dept.)
Alcatel-Lucent Egypt for Telecommunication S.A.E
Jun 2009 - Jul 2009
2 months
Smart Village-Egypt
My Core work was to maintain the high level of IT Dept at Alcatel-Lucent environment by submitting and supporting every single Employee and make sure of the high satisfaction of the IT service.
Education
Information Technology Institute (ITI)
Information Storage and Management
2010 - 2011
1 year 2 months
Cairo University
Post Graduate
2005 - 2010
5 years 1 month