Anouar EL HAKIMI

- Contributed to the design of functional and technical architecture. - Configured and developed Salesforce CPQ. - Designed and implemented LWC components, Apex Triggers, Batch jobs, and Controllers. - Built and maintained unit tests for Apex classes. - Performed daily Salesforce administration (profiles, roles, reports, dashboards). - Developed automations (approval processes, flows). - Authored technical documentation for APIs and project deliverables. - Configured and integrated DocuSign / Signea for electronic signature management. - Configured and maintained Field Service Lightning (FSL). - Customized and deployed Community Builder applications. - Created and managed connected apps. - Developed a REST API for integration with others Salesforce orgs - Managed multi-org deployments (Development, UAT, Production) with ANT scripts and version control (Git).

- Proposed structural and architectural improvements to enhance scalability and performance. - Contributed to the design of functional and technical architecture. - Developed advanced SSJS and Ampscript scripts, and managed triggered sends. - Designed a multi-Business Unit architecture to support both group-level marketing and local country initiatives. - Enhanced the Core Business Data Model and implemented filtering rules to feed a 360° customer view. - Configured data import/export flows with external platforms and Salesforce systems. - Designed and optimized Journey Builder campaigns for loyalty and booking journeys. - Implemented targeting indicators and advanced data segmentation (cookies, events, flows, emails). - Deployed transactional emails and ensured reliable production rollouts. - Delivered training, adoption plans, and change management for end-users across countries. - Configured Salesforce Marketing Cloud APIs for seamless system integrations. - Led and coached a team of developers: code reviews, backlog preparation, sprint planning. - Facilitated business workshops, steering meetings with Salesforce, and defined the integration project roadmap. - Oversaw testing, UAT, and deployment phases ensuring project quality and delivery.

- Contributed to the design of functional and technical architecture. - Developed Aura Components, Triggers, Batch Jobs, Apex Controllers and associated unit tests. - Implemented and customized Community Builder applications. - Integrated Salesforce with external systems via REST/SOAP APIs (Amazon QuickSight, Workday, Datananas). - Built a REST API for user and partner management. - Integrated DocuSign for electronic signature of quotes. - Designed and managed connected applications. - Implemented Salesforce Marketing Cloud for email and campaign management. - Administered Salesforce (profiles, roles, reports, dashboards, workflows, approval processes). - Supported multi-org deployments (Dev, UAT, Production) and provided functional testing assistance. - Delivered training and user documentation for APIs and platform usage.

Team member in the development of Document Management (GED) applications, using Agile Scrum methodology. Worked with Java 8, JavaScript, OSGi architecture, Spring modules, Hibernate, JSF, and the Nuxeo ECM solution.

Team member in the development of LYDEC’s payment management application, using Agile Scrum methodology. Implemented with Java 8, REST architecture, Spring IoC modules, Hibernate, and other technologies (HTML5, CSS3, MySQL).