Anthony maina
Customer Service Representative
Salary / Daily rate
Nairobi, Kenya
Freelance, open to permanent contract
Skills
Languages
About me
Work experience
Customer Service Representative
JetBlue
May 2024 - Present
2 years 6 months
Ruiru, Kenya
a. booking flight reservations for customers b. Assisting customers in changing or canceling flight reservations c. Solving customer queries and questions
Dancer
Safari Park Hotel
Mar 2023 - May 2024
1 year 3 months
Nairobi County, Kenya · On-site
⦁ Welcoming Visitors and Singing for them. ⦁ Performing for visitors every night at the hotel ⦁ Performing for the hotel in external events and ceremonies
PRIDEINN FLAMINGO BEACH RESORT & SPA
Sep 2019 - Jan 2020
5 months
Shanzu ward, Mombasa County, Kenya · On-site
Housekeeper
Oct 2019 - Jan 2020
4 months
Shanzu ward, Mombasa County, Kenya · On-site
1. cleaning guests' rooms and changing beddings and towels 2. providing supplies in guests rooms i.e. toiletries, shampoos among others 3. Handling basic repairs or reporting maintenance issues
Bartender
Sep 2019 - Jan 2020
5 months
Shanzu ward, Mombasa County, Kenya · On-site
⦁ Explained daily specials and beverage promotions to exceed daily sales goals ⦁ Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning. ⦁ Learned how to make wide variety of mixed drinks. ⦁ Assisted cashiers with processing customer payments and documenting orders
Education
DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)
Bachelor's degree
2018 - 2022
4 years 1 month
DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)
Bachelor's degree