
Antoine Boulogne
Client Engagement Manager | Project Management
Salaire / Taux journalier
Lille, France
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Luxury retail professional with 5+ years in fashion & client engagement at top brands like Balenciaga, Lacoste, and Printemps. Proven expertise in omnichannel strategy, community management, and project management leading teams of up to 28 people. Specialized in luxury marketing, customer experience optimization, and data analysis to drive brand growth.
Expérience de travail
Graduate member
UNIQLO
févr. 2025 - Présent
1 an 9 mois
Paris, France
Sales Advisor
Lacoste
mai 2024 - juil. 2024
3 mois
Lille, France
- Customer service excellence, product knowledge, sales performance, inventory management, teamwork, brand representation according to its values. - Monitoring and analysis of daily and monthly KPIs. - Fashion sport environment.
EMEA Client Engagement Assistant
BALENCIAGA
juin 2023 - déc. 2023
7 mois
Paris, France
- Management and coordination of a large portfolio of projects across the EMEA region. - Implementation of action plans to develop and improve customer experience and engagement. - Identification of VIC profiles and potential VICs to further develop their profiles in-store. - Participation in the creation and execution of a gifting and event strategy in EMEA. - Organization and coordination of in-store and out-of-store events (image-related), as well as visiting Parisian stores to brief Retail teams and ensure smooth event execution. - Organization of the Summer 2024 Fashion Show - preparation, invitations, and ROI. - Data analysis and data science (Excel and KAnalytics), preparation and forecasting of events across the EMEA region, in line with market analysis and client/product trend insights.
Community Manager & Head of Content
SKEMA Business SchoolFreelance
mai 2020 - juil. 2023
3 ans 3 mois
Lille, France
- Head of Communication and Organization Team. - Managed 28 people for the creation of a 360° experience over the course of one month. - Managed 10 people for content creation and community management – Team Leader Certification in 2023. - Content creation for social media (YouTube, Instagram, TikTok).
Omnichannel Development Manager
Printemps
oct. 2021 - déc. 2021
3 mois
Lille, France
- In charge of the omnichannel strategy (and its creation) for Printemps Lille store. - Assistant manager of the sales team, omnichannel sales advisor across various store floors. - Coordination between management, the operations department, and communication teams. - Competitive monitoring of the omnichannel strategy, briefing management, and project management. - Market analysis and client/product trend insights.
Assistant Event Project Manager
Bold House
janv. 2021 - juil. 2021
7 mois
Paris, France
Project department, co-working with Vitality. Event manager overseeing a portfolio of projects (ADIDAS, Roland Garros, PUMA, WE ARE YOUNG, FFF...). - Implementation of projects related to e-sports, gaming, and other sectors. - Project management and coordination of weekly live projects. - Welcoming talents and celebrities to brief them on the entire project. - Community management (Instagram, Twitter, and LinkedIn) using communication tools. - Marketing, commercial, and event manager: - Adidas 5 Stars – Managed a team of 10 people during a three-date event for Adidas, featuring e-sports influencers and DJ sets. Created the event and ensured its smooth execution on-site, in line with the values of the partners. - Puma x Neymar 360 Fortnite - Roland Garros E-tennis tournament - Competitive monitoring and analysis, brand influence strategy.
Formation
SKEMA Business School
Programme grande école
2019 - 2023
4 ans 4 mois
Lycée Faidherbe
Classe préparatoire aux grandes écoles de commerce
2016 - 2019
2 ans 11 mois
Licences et certifications
Google Data Analytics
Délivré le : avr. 2024
Google Project Management
Délivré le : avr. 2024