Antoine Courty

Senior Professional Services Director

Salaire / Taux journalier

Bordeaux, France

Mobilité : Paris, Toulouse

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Gestion de projet - PMOCustomer SuccessCoachingSalesforceStratégie & ConsultingAsanaProject Owner

Langues

Anglais

À propos

Introduction

Professional Services Director with 15+ years managing complex digital transformation programs across Europe, Asia-Pacific, and US markets. Led teams up to 30 people delivering €10M+ enterprise solutions for major utilities with 95%+ customer satisfaction rates. Specialized in program management, stakeholder relations, and operational excellence for mission-critical technology deployments.

Liens

Expérience de travail

GE Digital

sept. 2017 - juil. 2024

6 ans 11 mois

Bordeaux, France

Services Director - Program Management - Europe

juil. 2020 - juil. 2024

4 ans 1 mois

Bordeaux, France

- Managed a team of 5 to 8 experienced Project and Program Managers in charge of the delivery of Professional Services in Europe, deploying all GE Digital solutions for our Power Generation and Oil & Gas customers in Europe with operational excellence. - Owned business KPIs for Professional Services Europe (on time, budget and customer satisfaction delivery) including tracking, reporting and analysis. Also defined regional KPIs to translate overall company objectives into actionable goals for the local team and drive performances improvements. - Point of contact for customer executives in Europe (Steering Committee, Escalation, Sales negotiation) - Creation of local tools and processes to promote opportunities identification by the Professional Services team and foster a cross-functional culture to drive Sales growth, including also championing customer feedback to product team. - Managed process improvements initiatives around Project Management (creation of Project Review Standards, Business Review Standards) and quality measurement (Jira roll out).

Principal Program Manager

sept. 2017 - juil. 2020

2 ans 11 mois

Paris Area, France

In charge of delivering the entire portfolio solutions of GE Power Digital solutions (Asset Performance Management, Operations Performance Management, BoilerOptimization) for Energias de Portugal (EDP) – the number one utility in Portugal and one of the largest companies in the country: • Largest GE Digital/Power Digital program in Europe (>10MEur, 5-year fleetwide enterprise agreement, 30 delivery sites). • Played a key role during final sales and negotiation process to secure agreement. • Project team of up to 30 resources spread in multiple locations across Europe, US and India including 4 project managers direct reports. • Managed commercial relationship at Senior Executive level, including monthly Steering Committee meeting with EDP Generation Board and GE Senior Executives. • Drove Product and Engineering teams to build and deliver New Product Initiatives. • Converted a number of project risks into successful business opportunities. Other achievements: • Key contributor in process improvement workshops and initiatives for the delivery of GE Power Digital core business product (OPM) • Facilitated product strategy workshop to help revisit the product lifecycle and ultimately define roadmap and priorities for GE Power Digital core business product (OPM).

GE Grid Solutions

juin 2008 - août 2017

9 ans 3 mois

Greater Seattle Area

Principal Project Manager

mars 2015 - août 2017

2 ans 6 mois

Greater Seattle Area

Managed the delivery/implementation of real-time software solutions to monitor and control the electricity network for several large utilities in the US (Eversource, FirstEnergy, Pennsylvania Power & Lights). • Projects up to 5 million Euros • Project team of up to 20 resources spread in different location (US, Europe, India) • Mission critical solutions requiring high availability and performances, deployed on virtualized platforms • Scope includes large software developments using latest software methodology (Agile) • Close and direct interaction with R&D • Highly technical customers with high expectations and tight schedules Other achievements: • Local champion for rolling out new process (Delivery Manager) and methodology (Jira) • Main project successfully used as pilot for several company wide initiatives (Delivery Manager organisation, physical progress adoption)

Senior Project Manager

juin 2008 - mars 2015

6 ans 10 mois

Sydney Nouvelle-Galles du Sud, Australie

Managed the delivery/implementation of real-time software solutions to monitor and control the electricity network for several large utilities in Asia Pacific (Hong Kong, Australia, Thailand, Malaysia): • 2 to 5 million Euros projects • 5-10 direct reports across several countries (Australia, France, US, Romania, Indonesia) • Mission critical solutions requiring high availability and performances, deployed on virtualised platforms • Scope includes large software developments using latest software methodology (Agile) • Highly technical customers with high expectations and tight schedules Others achievements: • Responsible for deploying the Project Management Handbook in the Asia Pacific region • Development of new PM tools for company wide use • In charge of leading continuous improvements projects • Took temporary Bid Manager roles to develop business.


Formation

Mines Paris - PSL

Master of Engineering - MEng

2004 - 2007

4 ans

Collège Charlemagne

Prep School

2002 - 2004

3 ans

Saint-Michel de Picpus

Baccalaureat

1996 - 2002

7 ans

Portfolio

Transformation Digitale EDP Energie

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