Antoine Keldany

Human Resources solutions, Profile Matching, Interim Management, Consultancy, HR AI, Transformation, Change management.

Active member of the Purchase Committee and the Business Continuity Committee. Headed a team of more than 80 employees servicing more than 1800 employees over 92 locations (retail branches, a Head quarter of 18,000 m2 and a Regional building hosting DRC, Supply chain and Archives of 16,000 m2). Responsible to provide support (management of the workplace environment, Logistics, procurement, Archives management, Cash processing and cash in transit, Scanning and indexing of main bank's documents, Security through BMS and security automated controls...) not only locally but also to Subsidiaries in London, Brussels, Paris, Sudan, Armenia, Irak etc.. Implemented the rules of the corporate governance at the Administration by steering organizational change, and initiating the Risk mapping related to the Administration & Support activities in close collaboration with Group Risk management and Compliance. Increased efficiency in many support activities, such as workplace management, Archives management (new methodology for indexing), scanning, cash in Transit, mail and office supplies storage and distribution. I have initiated these changes and helped attaining the branch network business objectives by aligning people, process, and technology. After Oracle EERP (EBS) was implemented Administration and Budget control unit helped in reducing the number of Fraud incidents . Internal control automated system and reporting helped in the detection of these fraud incidents, and essential to the Property management tool. Change management was at the base of an increasing productivity of the Administration department who witnessed an expansion of the bank where the number of branches increased from 34 to 92 within 2 decades. Our operating costs were reduced by 4 millions USD over 7 years. The implementation of a EPMS (electrical power monitoring system) helped us reduce energy bills by a better control of the power sources over the entire bank's branch network.

Responsible for the implementation of the Logistic platforms for the BHV & Monoprix and managing the supply chain team. Main achievements: -Construction of the shopping Mall of 18,000 m2 in less than 2 years the with respect to the Gallery Lafayette Group standards. I was involved in the design setup and the shelving mapping and its implementation. -Design of the optimal purchasing process, storage and inventory processes as well as replenishment parameterizations.

Headed the operations for the launching and the implementation of Guilbert in Lebanon (managing sales operations and telemarketing infrastructure for the main office supplies, furniture, and IT consumables division). Main achievements: I have designed and implemented the Offices and warehouse platform, and set the logistic operations ( recruitment of staff, training and coaching). I have organized the Sales force and set the organization structure and ordering processes to cater for the Lebanese market within 2 months.

EUROPA-PLEIN CIEL (SN2E) Managed the operations related to the Logistic platforms to support the telemarketing (Telesales) and sales activities all over France for office supplies, furniture and various consumables mainly for companies like PSA, Renault, Air France etc. Main achievements: Process redesign and reduced operational expenses by relocating and regrouping various offices and merging warehouses and introducing shelving redesign and monitoring, while maintaining if not improving the level of quality in service (speed of delivery and product availability).