Arlette DAKITSE-BENISSAN

Services Généraux Assistance de direction Ressources humaines: Formations; On/Off-boardings; Contrats.. Facturation Clients et Fournisseurs Gestion de projets Facility Management: Aménagements de bureau; Déménagements.. Mise en place de procédures Happiness Manager Événementiel Outils: Suite Office; Adobe Teams; Outlook Notion; ClickUp; SharePoint Regate; Agicap; Lucca; Payfit

Office Management: - Reception - General services - Travel reservation - Offsite - Assistance in preparation of internal events - Process - Boardings Human Ressources: - Employment contracts - Management of employee files - Administrative tasks - Boardings (On & Off) - Recruitment with Lever - Payroll with Payfit Assistance of Direction: - Organization of appointments - Mailing - Administrative procedures

Setting up: - Process - Providers - Travel - Contracts - Purchase orders - Several office Layout in France - Movings - Onboardings Working with departments: - Finance - HR - IT

*Malt HQ (Paris)* - Reception - Office/ IT/ Employee needs (Catering, Equipments, Furnitures, Interventions, Security..) - Supplier contracts management (Invoices, Negotiations, Ending..) - Event organizations (Lunchs, Presentations, Diners, Karaoke..) - Lead on 4 movings (Malt HQ office Layout with the Marketing and Accounting teams) - Resale of furnitures - Experienced in Subleasing (Ad, visits..) - Spaces management (Gaining places, decoration..) - Communication *Across all 4 Malt Offices (France, Spain & Germany)* - On/OffBoardings (Access, Equipments, Goodies) - Treatment of IT and Office requests - Creation and Applications of procedures - Goodies management - Etabishment of partnerships (Ex: Business travels, Fleets mobile, Laptops)

*Administrative* - HR Appointments - Boardings (Retrieve the necessary documents for his/her file, Signing contracts) - Employee File Management (Contracts, Reportings, Payrolls, medical examinations..) *Accounting* - Activity reports processing for customer billing - Dunning Letters and Invoices editions *Office Management* - Boarding (Access and Equipments management) - Employee and Office needs (Catering, Furnitures, Equipments) - Supplies contracts management - Agenda bookings for the management team - Event Organizations (Ex: CODIR) - Moving

- Reception - In charge of incoming calls, mails and letters/packages - Bookings (Taxis, Meeting Rooms, International Travel booking..) - Care of Employee and Office needs (Furnitures, Catering, Visit cards, Quote requests, Interventions...) - Employees well-being - Suppliers contacts management - Transmission of invoices to the accounting department - Managing Shipment of goods around the world (USA, EMEA, Asia, Africa) - Managing customs control issues (Pro-Forma invoices) - Events organization - Communication ( Service Provider, Pluri'Elles Agency )

- Reception - In charge of incoming calls, mails and letters/packages - Bookings (Taxis, Meeting Rooms, International Business Travel..) - Care of Employee and Office needs (Furnitures, Catering, Quote requests, Interventions...) ( Service Provider, Charlestown Agency )

- Reception - In charge of incoming calls, emails and letters/packages - Boarding (Email address creation, telephone line, access badge) - Bookings (Taxis, Meeting Rooms, International Travel booking..) - Care of Employee and Office needs and (Furnitures, Catering, Quote requests, Interventions...) - Internal Requests management - Verification and Transmission of invoices and Expensive reports - Supplier contracts management - Car fleet management (Agency Charlestown)

- Accueil, Ciblage, Prise en charge de la clientèle (Fidélisation) - Familiarisation avec les notions commerciales de vente : Chiffre d'affaire, Indice de vente, Taux de transformation, Panier moyen.. - Manipulation de caisse (Ouverture, Encaissement et Fermeture) - Gestion du stock, Réassort, connaissance des diverses collections. - Formation Merch.

- Accueil Clients-Visiteurs & Téléphonique. - Filtrage, Redirection et Transfert des appels. - Traitement Mails & Courriers/Colis. - Gestion des agendas. (Prestaire de Service, Agence Axcess)

- Conseillère. - Chargée du recrutement pour nourrir le réseau Partenaire France. - En Charge des Enquêtes de satisfaction. - Traitement de devis médicaux. - Manipulation courante d’Excel et d'applications de la société.

- Accueil & Installation des Clients. - Préparation de la Salle de restauration. - Mise en place et Gestion du Buffet (Rechargement)