Arnaud Coatriné

In the payment and biometrics sector: - Planning, monitoring, and managing user research projects - Organizing ideation and co-design workshops - Conducting user testing sessions on physical and digital prototypes - Implementing a user research tool and a research repository

Mise en place de la “Recherche Continue” Accompagnement des projets de recherche des designers & PM Mise en place d'habitudes de partage d'insights au sein de l'équipe produit

Projet d’acquisition de connaissance utilisateur & compréhension des pains points

- Quantitative and qualitative research projects for B2C business - Use of UR methods (interviews, user tests, questionnaires, ...) - Organization and structuring of UR within a scale-up - Communication of insights and development of the UR culture - Training to improve the skills and autonomy of PMs and designers on user research - Management of UR Ops junior

- Research projects B2B (Tests/interviews/surveys/idea/co-design workshops) - Implementation of RU within the company - Implementation of a feedback centralization and analysis tool - Help PM to create the product roadmap thanks to user feedback

- ERP software usability analysis - Zoning and prototyping - UI design - UX design workshop lead

- Interaction analysis between Pepper Robot and their users - User tests and data collection (video/audio/sensors) - Statistics from the data collected - Improvement proposition regarding user engagement detection and disengagement prediction

- HRI practices Benchmark - State of the art regarding emotions role during human-robot interactions - Research overview creation in order to help the dev team programming better robots behaviors