Arnaud Fiora

Senior Business Analyst

Salary / Daily rate

Mons, Belgium

Mobility: Belgium, Lille, ...

Freelance

Can come onsite

Skills

Business AnalysisConsulting ITProduct OwnershipUI Product DesignData AnalysisReactJavascriptData VisualizationAICSSRubyServiceNowGitVercelCanvaFirebaseJiraUX/UI DesignerGitHubUX Product DesignWebsitesMakeAffinity PublisherPower BIProduct OwnerWeb DesignFigmaHTMLMetabaseWebflowConfluenceDesign SystemRuby on RailsWindowsManagement ConsultantProcess ImprovementProcurementKnowledge ManagementManagement ConsultingStrategy & ConsultingConsultantProject Management (PMO)Business AnalystPMODigital Transformation

Languages

French (Native)English (Fluent)Dutch

About me

Intro

Business Analyst with a builder's mindset. I enjoy untangling messy processes, sketching the solution until everyone sees the same picture, and shipping tools that make daily work lighter. If you have a problem that is hard to put into words, that is usually where I am most useful.

Links

Work experience

Toyota Motor EuropeFreelance

Sep 2022 - Mar 2026

3 years 7 months

Brussels, Belgium

Business Analyst

Jan 2025 - Mar 2026

1 year 3 months

Brussels, Belgium

• Designed and rolled out a standardised end-to-end project delivery process, covering governance, lifecycle stages, and key deliverables across a portfolio of 200+ active IT projects • Developed Power Automate workflows to reduce manual PM overhead • Structured and documented the full PMO framework: templates, guidelines, and operational manuals; adopted across 12 approval teams and 5 delivery phases • Built Power BI dashboards providing real-time portfolio visibility for IT leadership

Business Analyst

Sep 2022 - Dec 2024

2 years 4 months

Belgium, WI, USA

• Led discovery and analysis activities across the procurement division, assessing 10+ applications and 100+ processes to map the existing IT landscape and identify transformation opportunities • Mapped business capabilities and end-to-end processes using BPMN, identifying critical gaps and defining priorities for a multi-year modernisation roadmap • Defined the target vision, scope, and phased roadmap for the modernisation programme, validated with senior business and IT stakeholders • Led the design and iteration of a high-fidelity Figma prototype, used to align stakeholders and accelerate sign-off on the target solution

Business Analyst

Toyota Motor Europe

Mar 2020 - Dec 2021

1 year 10 months

Brussels Region, Belgium

• Owned end-to-end delivery of a critical self-service application, used by 200+ internal members and 1000+ suppliers, from requirements gathering through to production release across multiple features and modules. • Defined detailed functional and technical requirements, EPICs, and user stories in close collaboration with business stakeholders and development teams • Managed UAT, production testing, and Go-Live activities, coordinating cross-functional teams to ensure smooth release cycles • Led a parallel Product Design initiative: ran design sprints, captured high-level requirements, and delivered an end-to-end Figma prototype

Business Analyst

Snooper

Sep 2018 - Mar 2019

7 months

Sydney NSW, Australia

Snooper is a crowdsourcing platform for brands. Via a smartphone app, a large community of shoppers gets paid to collect in-store data and share their experience in real time with brands. • Managed 50+ client campaigns end-to-end, from design to completion, on a crowdsourced retail intelligence platform used by 30,000+ users across Australia • Designed and launched user missions focused on engagement and qualitative in-store data collection • Analysed collected data and translated insights into actionable recommendations delivered to brand clients


Education

Le Wagon

Bootcamp, Computer Programming

2019 - 2019

1 year

Attended Le Wagon Brussels (Batch #305). 9-week intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES6, SQL, git, GitHub, Heroku and Ruby on Rails. Designed, implemented and shipped to production a clone of AirBnB and a Rails prototype.

Loughborough Business School

Postgraduate, Management & Consulting

2017 - 2018

2 years

Exchange in the UK during the first semester of my final Masters year. Chosen modules : - Consulting skills for analytics - Decision & efficiency analysis - Cross cultural management - International business environment

Solvay Brussels School of Economics and Management

Master's degree, Business Engineering

2016 - 2018

2 years 1 month

Activities and societies: - Solvay Student Consulting Club - ESTIEM (European Students of Industrial Engineering & Management)

Some of my courses : - New business seminar - Seminar of business strategy - Business intelligence and data science - Operations and digital business - Seminar of emerging technologies - Innovation management - Corporate governance - Managing errors in organisations - Interdisciplinary seminars in translational medicine

Solvay Brussels School of Economics and Management

Bachelor's degree, Business Engineering

2012 - 2016

4 years 1 month

Some of my courses : - Physics (Thermodynamic, Electrostatic, Magnetostatics, Electromagnetism) - Physics of IT (Electrical circuits, Analog electronic, Electromagnetic waves, Telecom) - Statistics (Probabilities, Descriptive statistics, Statistical inference, Econometric) - Industrial applications of chemistry - Pluridisciplinary seminar of science and technology - Communication techniques (Pyramid thinking, MECE) - Theory of innovation and entrepreneurship


Licenses & certifications

Certified Business Analysis Professional (CBAP®)

Issued: Jul 2026

Certified by International Institue of Business Analysis (IIBA)

Generative AI & Prompt Engineering

Issued: Jun 2026

Certified by Le Wagon

Entry Certificate in Business Analysis™ (ECBA™)

Issued: Oct 2024

Certified by International Institute of Business Analysis (IIBA)

PRINCE2® 7 Practitioner in Project Management

Issued: Aug 2024

Certified by PeopleCert

Registered Product Owner™

Issued: Nov 2023

Certified by Agile Education by Scrum Inc.™

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