Arthur Decugniere

E-MAX Management specializes in IT Project management. Digital transformation projects. A.I. Development and Implementation of new IT applications. Implementation of IT security tools. Improve the customer experience, enable automation, improve operations, make information available online and bring more value, enhance employee experience in terms of communication and collaboration, drive the company toward more cost efficiency, by enabling more agility and simplification, maximize synergies between digital initiatives

IT Project manager on a datacenter move program. Migration, upgrade and reorganization of the IT infrastructure. The project goal was to repatriate the IT applications and servers of EDF Luminus from France to Belgium and further transform the IT infrastructure in order to make it 'fit-for-future' and 'fit-for-purpose'. I was responsible of: - planning and organizing the work - Following the day-to-day activities - Reporting the progress to the management Mission

Consultant for Phinest @EDF Luminus. @Phinest : Launch of a new website, and implementation of new tools for the company

To achieve the client's objectives and provide great results, nGage applies a proven transformation approach by addressing operating model, processes, organization and IT impacts. The company uses a combination of robust project management skills and a tailored change management approach. @Ores : Senior management consultant. Project: improvement and implementation of the digital strategy. Role: - Organize workshops to collect business requirements for the digital roadmap - Clarify business priorities - Analyse the feasibility and IT impact - Present the detailed roadmap to Ores management Implementation of the Digital roadmap using Scrum - Creation of the product backlog - Attend sprint planning meetings - Participate in the daily scrum meetings - Clarify the functionalities expected by the business

Senior Project manager on various projects the private sector (SME) and for the public sector (government services, municipal authorities). Specialized in infrastructure renewal, migration MDM and Cloud onboarding projects. I have helped many customers to adopt new technology (cloud/MDM), by providing effective communication and training during the preparation phase, and explaining the benefits of the solutions to be implemented. Program manager for the migration of all customers using Cloud services hosted at Systemat’s former datacenter in Belgium to the new Cloud platform hosted in datacenters in Luxembourg. Activities for all the projects: ✔ Creation of the project plan, coordination of the project and project tracking and reporting ✔ Communication with : customers, sales, architects, system engineers, cloud team, service desk

Change / Transition and transformation manager on various internal projects. ✔ Internal IT Service Desk setup ✔ A2Z integration in MS BL ✔ Intercompany E-invoicing setup ✔ Change management office setup at Benelux level ✔ Internal process analysis and improvement project Trainer in project and change management.

Consulting mission as IT Service Owner / Implementation manager at Dexia Technology Services (Brussels and Luxembourg). I was responsible for a set of critical services delivered to Belfius Insurance and Belfius Bank (applications and infrastructure concerning Solvency II, Bale II, …). Key responsibilities : ✔ Service End-to-End view (architecture, KPI definition, key persons identification, CMDB updates) ✔ SPOC (Incident Management /Problem Management /change management : business impact, basic functional knowledge, advisor Go/NoGo, assistance in Capacity, translate client needs) ✔ D2D follow-up (E2E Monitoring, update of the CMDB, knowledge, documentation, …) to ensure that the agreed Service Levels were respected

I delivered successfully many infrastructure and business projects (Infrastructure monitoring setup, software upgrade and deployment, close audit gaps in the electronic messaging platform). I also introduced a change in the company by implementing and ensuring the adoption of the ISO 20000 Supplier Management process to manage external suppliers. This new standardized process lead to a reduction of costs by a better control of the supplier’s KPI and the renegotiation of global contracts with the suppliers. Activities for all the projects: ✔ Coordination of the project using Prince2 ✔ Project tracking and reporting, time, cost and scope management ✔ Communication with different parties at BNP Paribas Fortis: applications and business representative, security officers, enterprise architects, technical teams, other project leaders, program managers ✔ Creation of project management documents : Mandate, PID, project plan, HLR, Exception Reports, Closeout report, Action Log, Risk log

IT Project Leader in the Infrastructure and Operations - Relationship Management department. From 01/09/10 – Single Point Of Contact for business projects and small requests. Till 01/09/10 –Following the split of the Fortis group in 2009, AG Insurance had to rebuild its own infrastructure due to the repositioning of BNP Paribas Fortis and its businesses. I have been working mainly on separation projects including many infrastructure projects (Migration of mail services, file based transfers, new workstation platform, upgrade of SQL Server version, upgrade of the internal risk management tool for Ageas, Upgrade of the workplace management tool, Migration of the system used for the restaurants, homeworking setup…) Activities for all the projects: ✔ Coordination of the project using Prince2 ✔ Project tracking and reporting, time, cost and scope management ✔ For repositioning projects : creation of change and decommissioning requests ✔ Communication with different parties at BNP Paribas Fortis and AG Insurance : applications and business representative, security officers, enterprise architects, technical teams, other project leaders, program managers, asset managers ✔ Creation of project management documents : Mandate, Project brief, PSA, project plan, PID, HLR, Exception Reports, Closeout report, Action Log, Risk log

After 3 months of an intensive training program in project management in which I discovered the PMI methodology and the world of large companies, I have been in charge of several infrastructure projects (Data Center Readiness Assessment for GSK Bio (Wavre, Belgium), internal Microsoft SharePoint projects). Activities for all the projects: ✔ Coordination of the entire project using HP project management methodology based on PMI. ✔ Creation of the project plan using Microsoft Project ✔ Creation of a Microsoft SharePoint Teamsite to centralize the information ✔ Action Log, Risk log update, project change management ✔ Project tracking and reporting, time, cost and scope management ✔ Participation to RFP answers