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– Working on the Financial Crime Transformation Programme (FCTP) at London Stock Exchange Group, a strategic initiative addressing sanctions management risks across people, technology, data, and processes. The programme is delivering strengthened standards and controls to move the Group from an 'out of appetite' position to within risk appetite, including customer data remediation, enhanced customer offboarding, export controls, and fraud controls. – Management of the integrated programme plan, tracking delivery milestones and dependencies in Asana to ensure alignment and consistent execution across multiple workstreams – Establish and embed programme governance structures, providing robust oversight of delivery progress, risk management, dependency tracking, and reporting in line with the Group Change Framework – Coordinate cross-functional teams to drive programme outcomes, proactively identifying delivery risks, implementing mitigation strategies, and ensuring effective stakeholder engagement across business and technology teams – Support senior programme leadership with progress reporting, decision support, and stakeholder communications to maintain alignment with strategic transformation objectives

– Working on the IRR (Integrity of Regulatory Reporting) PRA (Prudential Regulatory Authority) Programme within Finance Change delivery. The purpose of the programme is to ensure that the Financial and Non-Financial Regulatory Reporting is fit for purpose (complete, accurate and timely). HSBC submits a range of report spanning across capital adequacy, liquid ratios to stress testing. – Actively monitor project execution to effectively identify and track risks, issues and dependencies – Working with stakeholders in US, UK, Poland, India – Preparation and submission of status reports, as well as contribute to assembling monthly SteerCo and Executive packs – Ensure adherence to prescribed processes and change methodologies within the programme, including BTF and the new Change Framework, along with other relevant governance and reporting processes

– Programme Lead for programmes delivering Client Lifecycle Management (CLM) system, working in a fast-paced, agile environment. Responsible for structure and governance to the programme portfolio – Oversaw Programme Level Plan and POAP, ensuring alignment with delivery milestones – Led the core programme team, ensuring timely delivery and tracking progress – Managing stakeholders globally in cross functional teams such as Germany, US, India, Russia and Europe – Accountable to Central Program via Delivery Managers, ensuring effective execution – Managed accurate, timely reporting of programme progress to senior management – Coordinated with third-party vendors and internal procurement to ensure compliance with protocols – Chaired scrum and delivery meetings to track sprint progress and delivery outcomes.

– Working on HSBC's Digital Business Banking (DBB) Strategic Business Initiative (SBI) focussing on transforming the way small and medium sized enterprise customers bank with HSBC. Offering customers a simpler, better, faster and more secure digital banking experience. – Responsible for managing and tracking the Programme Level Plan and POAP – Managing the offshore ePMO team based in India, driving capability and efficiency – Working closely with the Senior management, Project Manager and Product Owners to provide project governance and oversight, identifying issues when necessary, monitoring checkpoints and maintaining programme/project change control to develop and support delivery – Helping to ensure that the programme team follows the Business Transformation Framework – Tracking and reviewing programme/project progress and performance at clearly defined points in the process ensuring projects are delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigation in place to prevent delivery stalling and escalating as appropriate – Monitoring and tracking against KPIs set out in the business case (cost reduction, cost saves, revenue increase, revenue protection) with regions (16 markets) – Risk and Issues Management across the programme, setting up regular RAID reviews with Project Managers and ensuring that these are escalated to ExCo and Leadership appropriately – Managing all reporting aspects of the programme such as Strategic Business Objective Board, Monthly Steering Committee, Executive Board and any other reports for senior leadership/ExCo members – Managing the Change Control Process across the Programme – Working within a complex, global environment across multiple markets regionally based, ensuring communication and stakeholder engagement is established and maintained at Programme Level

– Worked within Group Programme Management, providing project governance and control services to key projects and programmes in the Information Services Portfolio (ISD) Portfolio. Duties included: – Responsible for planning and schedule management, providing quality assurance reviews of the milestones in Clarity, PowerBI and MSP, ensuring it is in line with the established LSEG standards of project management – Managed the ePMO team based in Sri Lanka, ensuring services provided are fit for purpose, streamlined and standardized to enable configurable outputs – Managed the Programme Financials, by analysing the project forecast expenditure against the authorised budget, accounting for any variances. Supporting the tracking of and accounting for total forecast expenditure (actual plus expected) against the project, including both resource effort costs and purchase costs, generating reports – Created and maintained delivery resource plans, catering for both current year resourcing and full project life resourcing – Working closely with Senior Management, Project Managers and Product Owners in an agile environment – Responsible for the management and analysis of Portfolio Risks and Issues – Coordinating the regular project reporting cycles and production of project reports and materials, in line with the established standards – Facilitating the implementation of appropriate governance across a project, in line with the LSEG Group standards – Providing guidance on preparing for project Change Requests for changes to project funding, scope and/or key milestone timeline

– Working on the IFRS9 Programme, a joint risk-finance implementation programme that has been established to manage the required changes across HSBC’s global operations. The programme is one of the Group’s flagship change initiatives, with strong visibility and sponsorship at Board level. – Oversight of all workstreams in terms of governance, quality and reporting within the programme. This spanned across multiple geographies and business areas covering material systems and business change activities – Ensured appropriate governance was in place to enable cross functional consensus decision making and ensured continued business ownership of the project (Steering Committee, Design Authority and Cross Functional Working Group) – Embedded the Business Transformation Framework for all workstreams, to promote delivery transparency and informed decision making – Reported against programme scope, programme plans and cross programme dependencies – Ensured that the scope was defined and on-going change control process was established – Maintained the programme plan on a regular basis to ensure one version of the truth at all time; including milestone, POAP, critical path in line with global planning standards – Produced Monthly Technical Design Authority Packs and fortnightly Steering Committee Packs – Proactively managed Clarity PPM tool with programme financials, milestones, risk & Issues and extracted weekly reports for various meetings – Ensured quality review of analysis and deliverables, with appropriate sign off

– Head of PMO to the Global Finance Change Portfolio directly supporting the Head of Global Finance Change in transforming Finance across HSBC. – Led the Global Finance Central PMO and managed the sub-function PMO teams globally – Managed offshore ePMO team based in India as well as London based PMO team – Responsible for delivering oversight of the Global Finance Portfolio to Finance ExCo and to all stakeholders – Produced regular senior executive reports that were presented to all levels of the organisation, up to the CEO and Chair – Managed the production of high quality project documentation including status reports, executive packs, risk and issue logs, plans – Shaped the governance structure of the Global Finance Change Portfolio – Coordinated with Sub Function Leads to develop milestones and agree timing of saves and FTE Reductions – Liaised with Operational Risk to keep track of operational risks across the Function – Ongoing stakeholder management including Global CFOs, COOs, Programme Senior Leads, SMEs and Product Owners – Embedded the Group Wide Business Transformation Framework across the function to help minimise execution risk

– Senior PMO Manager to the Risk Finance Regulatory Programme which focussed on Nomura’s compliance to the JFSA and prudential regulators on numerous key initiatives. – Day to day management of all delivery aspects of the project, ensuring strong project control governance and reporting standards were implemented – Regularly engaged with the senior stakeholders to ensure they were supported with the necessary management information, assumptions and insights drawn from workstreams and projects – Maintained a level of oversight on key milestones, risks and issues, dependencies and resources – Produced executive packs for the Capital Compliance Steering Committee – Liaised with workstream leads to solicit regular project updates, ensuring consistent communication of project progress – Responsible for resource planning and managing the monthly financial process – Lead the standardisation and content / structure definition for all programme planning and tracking

– Worked in the Global Banking & Markets Line of Business on a bank-wide Global Standards Programme which focussed on delivering enhanced Customer Due Diligence aligning to Global Standards across 75 countries. – Identified the Book of Work and built the GBM PMO Team capability and processes – Designed and delivered the core aspects of PMO’s function, including Programme Planning, Reporting, Change Control, Quality Management, Financial Management, Risks and Issues Resolution Management, Assumptions and Interdependencies Management – Designed and implemented the end-to-end reporting process to achieve the optimal programme transparency, consistency and control – Implementation and execution of the programme change control process – Responsible for progress resolution and monitoring of the programme risks and issues, including early identification, analysis development, effective review/reporting and support to closure – Deputised for the GBM Programme Manager and chaired key forums such as Working Groups and market reviews – Worked closely with various global senior stakeholders such as Business Leads, Regional Leads and In-Country Leads to ensure management of outcome delivery

– Worked in the Central Programme Office for a major review programme as part of the FSA review process for Interest Rate Hedging Products (providing redress where mis-selling has occurred). Responsible for setting up robust processes for the Remediation Team. – Definition and establishment of the governance structure ensuring audit requirements were satisfied – Production and ongoing maintenance of programme plans, highlighting of trends, anticipation of delivery issues and managing of the change request process – Led and managed a team of 7 PMOs located across London and India – Ensured key activities, milestones and dependencies were managed and tracked by each Workstream lead – Management of Headcount reporting; managed the hiring and on-boarding process with HR/hiring managers

– Worked for a key component in the Group IT strategy: the creation of a global shared services provider for IT infrastructure – Technology Shared Services (TSS). The organisation focused on continuing to improve Aviva technology services, reduce costs, and enhance capabilities.

– Worked in the Business Development Programme, consulting and supporting the Global Head of Business Change and IT. Established a ‘fit for purpose’ portfolio governance and delivery framework and maintained financial views of the AI change portfolio (including budget, spend to date, forecast to complete, approved funding by governance forums.

– Implemented governance and provided guidance to a dedicated Global Solvency II Programme Team working on a SII Programme.

– Worked in the Strategic Technologies Directorate. Established and monitored the budget and managed all financial aspects of the Procurement Framework Project. Liaised with client’s Board of Directors and key stakeholders on all aspects of the project.

– Worked within the Employment Group Delivery Directorate on the delivery of the Young Persons Guarantee (value of £1 billion). Responsible for planning, resource and cost management, senior stakeholder management, risk and issue mitigation, governance and change control.

– Worked on the New Patient Treatment Centre development project for the Christie NHS Foundation Trust. Responsible for communications, senior stakeholder management and gathering client requirements.

– Supported the Programme Director in key activities including producing project management and preparing executive level materials and planning.