Asharani Achar

Product Owner - Product Manager *Led compliance efforts for regulatory changes, ensuring seamless updates to API integrations and merchant payment flows. *Developed innovative acquiring strategies that improved authorization success rates and reduced transaction declines. * Acted as the primary liaison between internal teams, card schemes, financial institutions, and regulatory bodies, ensuring alignment on key initiatives. * Reduced time to market by 20% through implementing an automated testing framework that increased test coverage by 30%, catching critical defects before deployment. * With cross-functional teams to resolve complex billing issues, decreasing customer complaints by 25%, and improving overall user experience. * Prioritized backlog items by writing epics and user stories and collaborating closely with business analysts to capture user requirements effectively. *Developed comprehensive digital roadmaps to guide the evolution of products and services, ensuring alignment with overarching business objectives.

* Communicated complex payment processing requirements to cross-functional teams, driving the seamless implementation of new acquiring solutions. * With cross-functional teams to resolve complex billing issues, decreasing customer complaints by 25%, and improving overall user experience. * Collaborated with UI/UX and backend development teams to identify and prioritize critical defects, resulting in a 20% reduction in overall application issues. * Partnered with engineering, compliance, and risk teams to deliver scalable process automation solutions that enhanced operational resilience. * Contributed to the Knowledge Base, offering key solutions, and actively participated in evaluating new product releases. Reported on performance, functionality, and issues to R&D. Also collected user stories about the user experience. * Worked with software development and testing team members to design and develop robust solutions to meet functionality, scalability, and performance requirements client requirements for functionality, scalability, and performance. * Performed as the key account manager for important accounts, maintaining regular contact with stakeholders to analyze business needs and improve business processes.

*Facilitated the transition to an automated process when launching new capabilities, ensuring a smooth transition for 93% of manual work from development to production. *Optimized payment processing with data analytics, ensuring high availability, low latency, and seamless transaction approvals. * Implemented agile methodologies to improve team productivity and accelerate feature delivery in card acquiring and payment infrastructure. * Worked closely with risk and compliance teams to align acquiring processes with regulatory compliance and fraud prevention best practices. * Designed and implemented API-driven billing solutions, ensuring seamless integration with card acquiring and risk management systems. * Implemented software enhancements and bug fixes, performing unit testing and troubleshooting to ensure functionality and reliability. * Fostered strong customer relationships by managing and owning customer project team interactions, ensuring successful product rollouts while addressing customer needs. * Demonstrated rigor in risk management while fostering team spirit, applying strong interpersonal skills, and exercising autonomy.

• Improved accuracy of billing calculations by 25% by analyzing raw data and developing algorithms to generate bills for over 10,000 customers automatically. • Implemented software enhancements and bug fixes, performing unit testing, and troubleshooting to ensure functionality and reliability. • Utilizing technical proficiency and risk management strategies, as well as professional experience, ensures effective project oversight and collaborative achievement of project goals. • Accomplished in stakeholder onboarding, feature analysis, solution design, and user story creation, leading to successful and timely project completion. • Collaborated with product owners and business analysts to gather requirements, analyze user needs, and translate them into technical specifications.