Aurora Martina Granata

Global Project Manager @ Gartner | Marketing Strategy, Project Management

1 recommendation

Salary / Daily rate

1 person recommend

Barcelona, Spain

Freelance, open to permanent contract

Remote only

Skills

AIDigital Marketing ManagerMarketing OpsMarketing ManagerMarketing StrategyEvent ManagementContent Marketing ManagerOneDriveKanbanScrumAgile CoachGrowthContent StrategyMailChimpAhrefsStrategy & ConsultingProject Management (PMO)Digital TransformationBig DataCopilotMicrosoft 365Product StrategyGoogle AnalyticsMarketing Operations ManagerLookerSharePointJiraScrum MasterSocial AdsGrowth MarketerHead of MarketingMonday.comProduct Marketing ManagerWeb AnalyticsLead GenerationGoogle AdsGoogle Tag ManagerArticles CreationPress RelationsBranding StrategyLinkedIn AdsPower BIMicrosoft TeamsGo-to-marketSEMrushProduct ManagerBrandingEmailingMeta AdsYouTube Ads

Languages

Italian (Native)Spanish (Fluent)

Recommended by

Cécile POUZET

Gartner

Marketing Manager - France / Germany / Italy / Brazil / Spain & Mexico

Recommended on 07 january 2026

About me

Intro

Dynamic Organic Growth Project Manager with +7 years of experience managing diverse organic growth SEO and marketing projects across the US, EMEA, LATAM, APAC, and NA markets. The projects I worked on focused on optimizing brand visibility, developing multilingual digital strategies, and driving data-informed project success across global markets. Leveraging a solid, agile-friendly mindset, I excel in driving project success through project strategic and operations efficiency, straightforward cross-functional collaboration, and effective stakeholder engagement, all with a business-driven mindset. My focus on international relations allows me to create tailored marketing strategies that resonate with local audiences while achieving organizational objectives. I am dedicated to building collaborative teams and utilizing innovative strategies to deliver exceptional results in every project. Furthermore, my latest interest and expertise in Generative AI technologies helped my team to deliver faster value to the business. My core values—thriving for innovation, integrity, hard work, respect for diversity, commitment to quality, and people's empowerment—drive me to enhance my expertise and continuously foster an inclusive work environment. With a proactive, creative, goal-driven, and analytical approach, I strive to make a meaningful impact on clients, stakeholders, and colleagues, advocating for solutions that promote growth, sustainability, and inclusivity within the business landscape.

Links

Work experience

Gartner

Aug 2019 - Present

7 years 3 months

Barcelona, Spain

Global Project Manager - Marketing, Content and Organic Growth Operations & Strategy

Sep 2021 - Present

5 years 2 months

Barcelona, Spain

In this position, I’m responsible for: - 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Onboarded 38 Global Marketing team members to an Agile framework, implementing agile methodologies improving 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝘀𝗽𝗲𝗲𝗱 𝗯𝘆 𝟮𝟬% and enhanced team collaboration and communication. - 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗔𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻: Managed effectively multiple marketing projects across US, EMEA, LATAM, APAC, and NA markets, achieving on-time delivery 85% of the time. Notable projects include: - 𝘎𝘢𝘳𝘵𝘯𝘦𝘳 𝘋𝘪𝘨𝘪𝘵𝘢𝘭 𝘔𝘢𝘳𝘬𝘦𝘵𝘴 𝘐𝘯𝘥𝘪𝘢 𝘐𝘯𝘴𝘪𝘨𝘩𝘵 𝘚𝘶𝘮𝘮𝘪𝘵 2024 - Q3/Q4 2024 - Coordinated the Creative Team to exceed project expectations. - 𝘎𝘭𝘰𝘣𝘢𝘭 𝘚𝘰𝘤𝘪𝘢𝘭 𝘗𝘳𝘰𝘱𝘦𝘳𝘵𝘪𝘦𝘴 𝘚𝘦𝘤𝘶𝘳𝘪𝘵𝘪𝘻𝘢𝘵𝘪𝘰𝘯 - Q1 2024 - collaborating with the central IT Security team to secure the access of the social media properties. - 𝘐𝘯𝘵𝘦𝘳𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘠𝘰𝘶𝘛𝘶𝘣𝘦 𝘗𝘳𝘰𝘫𝘦𝘤𝘵 - 2021/2024 - Launched over 10 channels across EMEA, APAC, and LATAM, producing 200+ videos in 7 languages. - 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 𝗮𝗻𝗱 𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Improved team processes post-organizational shifts by establishing clear communication channels and enhancing collaboration, resulting in a 30% increase in stakeholder satisfaction. Key projects included: - 𝘙𝘦𝘷𝘪𝘦𝘸𝘴 𝘈𝘤𝘲𝘶𝘪𝘴𝘪𝘵𝘪𝘰𝘯 𝘗𝘳𝘰𝘨𝘳𝘢𝘮 𝘔𝘢𝘱𝘱𝘪𝘯𝘨 - Q4 2024 - 𝘝𝘦𝘯𝘥𝘰𝘳 𝘗𝘳𝘰𝘮𝘰𝘵𝘪𝘰𝘯 𝘗𝘳𝘰𝘨𝘳𝘢𝘮 𝘔𝘢𝘱𝘱𝘪𝘯𝘨 - H1 2024 - 𝗗𝗮𝘁𝗮-𝗗𝗿𝗶𝘃𝗲𝗻 𝗗𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗠𝗮𝗸𝗶𝗻𝗴: Used data analytics for project performance assessment and market trend analysis, leading to optimized strategies and budget allocation. - 𝗕𝘂𝗱𝗴𝗲𝘁 & 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversaw a team budget of up to $1 million and managed 35+ contracts in three years, ensuring compliance with local regulations through collaboration with legal and procurement teams.

Marketing Project Manager

Aug 2019 - Present

7 years 3 months

Barcelona, Spain

Localization Marketing Specialist for Italy for Gartner Digital Markets

Aug 2019 - Oct 2021

2 years 3 months

Barcelona, Spain

As part of my commitment to the company's success, I was responsible for: - 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗮 𝗰𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 - achieving a 𝟭𝟬𝟬% 𝘆𝗲𝗮𝗿-𝗼𝘃𝗲𝗿-𝘆𝗲𝗮𝗿 increase in organic traffic through targeted SEO localization, meticulous keyword research, effective on-page/off-page optimizations, and robust partnerships alongside SEM activations. - 𝗖𝗼𝗻𝗱𝘂𝗰𝘁𝗲𝗱 𝗶𝗺𝗽𝗮𝗰𝘁𝗳𝘂𝗹 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗼𝘂𝘁𝗿𝗲𝗮𝗰𝗵 𝗮𝗻𝗱 𝗣𝗥 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝗶𝗻 𝗜𝘁𝗮𝗹𝘆, resulting in a 𝟰𝟱% 𝗯𝗼𝗼𝘀𝘁 𝗶𝗻 𝗯𝗿𝗮𝗻𝗱 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 across multiple channels and significantly enhancing engagement rates, showcasing strong project planning and execution skills. - 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗹𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗱 𝗰𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 focused on SEO localization, partnerships, SEM activations, and social media across 7 markets (EMEA, LATAM, Canada, ANZ). Collaborated with 7 local marketers and various business units, ensuring the successful delivery of projects on time and within budget through excellent resource allocation and risk management. - 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝗲𝗱 𝘄𝗶𝘁𝗵 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗰𝗲𝗻𝘁𝗲𝗿𝘀 𝗼𝗳 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 (Content, Translation, SEO, SEM, PR, Brand, Creative, Partnerships, etc.) to implement an integrated omnichannel approach, utilizing strong stakeholder management and communication skills to enhance overall campaign performance and maximize return on investment. - 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗹𝘆 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗲𝗱 𝗹𝗼𝗰𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗶𝘁𝘆 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗟𝗲𝗴𝗮𝗹 𝗔𝗳𝗳𝗮𝗶𝗿𝘀 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 to ensure the proper translation and localization of the Legal Pages of Capterra, GetApp, and Software Advice across +70 websites and 14 languages.

Venice Diplomatic Society

Jun 2015 - May 2021

6 years

Venice, Metropolitan City of Venice, Italy

Co-Founder and Marketing Consultant

Jun 2019 - May 2021

2 years

Venice, Metropolitan City of Venice, Italy

𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 - Marketing and Communication Consultant providing expertise to drive strategic initiatives. In this role, I was responsible for: - 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗚𝘂𝗶𝗱𝗮𝗻𝗰𝗲: Advised on the development and refinement of marketing and communication strategies, enhancing campaign effectiveness and alignment with organizational goals. - 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Actively supported the Marketing Manager and team, fostering a culture of innovation and continuous improvement in project delivery.

Co-Founder and Marketing Manager

Jun 2016 - Jul 2019

3 years 2 months

Venice, Metropolitan City of Venice, Italy

𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 - Appointed Marketing Manager, leveraging expertise to elevate the association's marketing efforts and brand presence. In this role, I was responsible for: - 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Created compelling educational materials, including study guides and presentations, contributing to member knowledge and competency growth. - 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Managed social media platforms and the website, increasing engagement and expanding the audience reach. - 𝗘𝘃𝗲𝗻𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Strategically organized major workshops and conferences, securing partnerships with esteemed organizations like Ca’ Foscari University, which enhanced the association's credibility and resource access. - 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Directed a project team of 4-5 members to implement targeted marketing activations and achieving key milestones.

Co-Founder and Member of the Board

Jun 2015 - Jul 2016

1 year 2 months

Venice, Metropolitan City of Venice, Italy

𝗖𝗼-𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗮𝗻𝗱 𝗕𝗼𝗮𝗿𝗱 𝗠𝗲𝗺𝗯𝗲𝗿 - Co-Founder and Elected Counselor, leading the Marketing and Communication division of a non-profit association aimed at enhancing members' effectiveness in diplomatic roles. As part of my commitment to the non-profit's success, I was responsible for: - 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Collaborated with board members to define actionable strategies that align with the association's mission, driving member engagement and outreach. - 𝗖𝗼𝗻𝘀𝗲𝗻𝘀𝘂𝘀 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴: Mediated diverse perspectives to unite stakeholders around common goals, strengthening organizational coherence. - 𝗘𝘃𝗲𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Successfully managed and executed a range of impactful events (models, workshops, lectures), enhancing the association’s visibility and member development. - 𝗜𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Cultivated partnerships with universities and academic institutions to expand networking and growth opportunities for members.

Marketing, Communications and Events Specialist

LT42 - The Legal Tech Company

Jan 2019 - Jul 2019

7 months

Milan, Metropolitan City of Milan, Italy

During my time at this start-up, I gained valuable expertise in 𝗚𝗗𝗣𝗥, 𝗗𝗮𝘁𝗮 𝗣𝗿𝗶𝘃𝗮𝗰𝘆, 𝗮𝗻𝗱 𝗟𝗲𝗴𝗮𝗹 𝗗𝗲𝘀𝗶𝗴𝗻, which significantly enhanced my professional skill set. As part of my commitment to the company's success, I was responsible for: - 𝗕𝗿𝗮𝗻𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Designed and coordinated the brand identity to establish a strong market presence and promote recognition, ensuring alignment with strategic objectives. - 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Developed and executed a comprehensive social media strategy that increased engagement and strengthened audience connections, utilizing analytics to measure and optimize performance. - 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴: Enhanced the personal branding of key stakeholders, improving their visibility and impact within the industry through targeted initiatives. - 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗟𝗮𝘂𝗻𝗰𝗵 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Led the project management of the website development from concept to launch and SEO optimization, collaborating with external providers and support team to ensure timely delivery and adherence to quality standards. - 𝗚𝗿𝗮𝗽𝗵𝗶𝗰 𝗔𝘀𝘀𝗲𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻: Produced essential graphic assets for social media and presentations, supporting marketing initiatives and enhancing communication effectiveness while managing timelines and resources. - 𝗘𝘃𝗲𝗻𝘁 𝗣𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Managed and communicated the involvement of team members in key events, overseeing logistics and maximizing networking opportunities to elevate brand exposure.

The Fool

May 2017 - Jul 2019

2 years 3 months

Milan, Metropolitan City of Milan, Italy

Marketing, Communications & Events Specialist

May 2018 - Jul 2019

1 year 3 months

Milan, Metropolitan City of Milan, Italy

𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: - 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗠𝗮𝘁𝗲𝗿𝗶𝗮𝗹 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Created and managed the production of brochures, presentations, and branded merchandising to support advertising efforts. - 𝗪𝗲𝗯 𝗣𝗿𝗲𝘀𝗲𝗻𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversaw the company’s digital presence, optimizing social media channels (Facebook, Twitter, LinkedIn, Instagram) and the website (WordPress). - 𝗦𝗘𝗢 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻: Composed SEO-friendly articles, case studies, and whitepapers, enhancing online visibility and thought leadership. - 𝗠𝗲𝗱𝗶𝗮 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Crafted press releases and maintained relationships with journalists to ensure positive media coverage. - 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Analyzed social media performance using analytics tools (Google Analytics, Facebook Analytics) to inform strategy adjustments. - 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Facilitated effective internal communication processes. 𝗘𝘃𝗲𝗻𝘁𝘀 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: - 𝗘𝘃𝗲𝗻𝘁 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Planned and executed corporate events, ensuring alignment with business goals, and coordinated logistics for the Founder’s participation in domestic and international events, including logistics. - 𝗟𝗶𝘃𝗲 𝗘𝘃𝗲𝗻𝘁 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed live-tweeting and social media interactions during events. Main Events: Digital Innovation Days 2018 (Milan), JUMP 2018 — International Red-Cross Event (Rome), European Ideas Lab 2018 (Bruxelles), and the company's 10th anniversary 2018 (Milan). 𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: - 𝗢𝗦𝗜𝗡𝗧 𝗮𝗻𝗱 𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Conducted open-source intelligence searches and data analysis to support strategic decision-making. - 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Assisted the Social Media and Reputation Team with CRM efforts, workshops, translations, and competitive analysis.

Marketing, Communications & Events Intern

May 2017 - May 2018

1 year 1 month

Milan, Metropolitan City of Milan, Italy

- 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Developed and executed social media strategies, enhancing brand visibility across platforms. - 𝗘𝘃𝗲𝗻𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Assisted in planning and execution of company events (both on-site and in other venues), ensuring seamless logistics and participant engagement. I was also in charge of organizing the participation of my manager to external events (workshops, conferences, events). Main Events: TEDxTrento 2017 (Trento), Inauguration of the new offices of the company 2018 (Milan). - 𝗕𝗿𝗮𝗻𝗱 𝗮𝗻𝗱 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗥𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Supported initiatives to build and maintain both corporate and personal brand reputation of my manager who was also the founder of the company. - 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Produced compelling content and conducted basic data analysis to support marketing efforts and measure effectiveness.

Customer Service Specialist

Groupe IMA - Inter Mutuelles Assistance

May 2016 - Dec 2016

8 months

Milan, Metropolitan City of Milan, Italy

In my role as a Customer Service Specialist, I effectively utilized my proficiency in four European languages— Italian, French, Spanish, and English — to deliver high-quality customer support and drive operational efficiency. This experience has equipped me with a 𝘀𝘁𝗿𝗼𝗻𝗴 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲, 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗿𝗼𝗯𝗹𝗲𝗺-𝘀𝗼𝗹𝘃𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, enabling me to contribute effectively to organizational success while prioritizing client needs. 𝗞𝗲𝘆 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝗱: - 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Organized and executed repatriation processes and coordinated on-site assistance, including replacement vehicles, hotel accommodations, emergency cash loans, and transportation services. My proactive approach ensured timely and efficient resolutions, which directly contributed to customer retention and loyalty. - 𝗖𝗿𝗼𝘀𝘀-𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁𝗮𝗹 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻: Successfully liaised with our French headquarters and branches in England, Spain, and Belgium to facilitate seamless support for clients in Italy. - 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆 𝗮𝗻𝗱 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Provided expert assistance for warranty claims with major automotive brands (PSA Group, Renault, and Dacia), effectively resolving client issues and enhancing the overall customer experience. - 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻: Supported the Medical Division by facilitating communication in Spanish with Latin American hospitals, ensuring that critical information was conveyed efficiently to improve health service outcomes. - 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Interacted with Italian and international service providers to streamline operational and administrative processes, enhancing overall efficiency and service quality.


Education

Project Management Institute

PMI Certified Professional in Managing AI (PMI-CPMAI)™ , Artificial Intelligence and Project Management

2025 - Present

1 year

The course helps the PM applying: - The six-phase CPMAI methodology for running and managing AI projects - A comprehensive framework for building trustworthy AI systems - The seven patterns of AI applications - The DIKUW (data, information, knowledge, understanding, wisdom) pyramid for extracting value from data - Big data approaches to AI - Each CPMAI phase through examples of both successful and failed AI project iterations - The CPMAI methodology using the PMI-CPMAI Workbook

Vanderbilt University

Generative AI Automation, Artificial Intelligence

2025 - 2025

1 month

Course Certificates Completed. The Course Comprehended: - Prompt Engineering for ChatGPT - ChatGPT Advanced Data Analysis - Trustworthy Generative AI - GPT Vision: Seeing the World through Generative AI

Vanderbilt University

ChatGPT for Project Management: Leveraging AI for Success, Project Management

2024 - 2024

1 month

What you learn: How to use ChatGPT to aid project planning, tracking of execution, team meetings, and more. Skills you learn: Team Coordination Prompt Engineering ChatGPT Generative AI Project Mangement ChatGPt This certification considers the following three courses taught by Dr. Jules White: 1. Prompt Engineering for ChatGPT 2. ChatGPT for Project Management: Execution, Tracking, Success 3. ChatGPT for Project Management: Insight, Planning, & Success

Coursera

Introduction to Scrum Master Training, Project Management

2024 - 2024

3 months

1. How to differentiate between Waterfall and Agile 2. Scrum terminology and roles 3. Managing tasks and events within a Sprint

PMTraining

PMP exam preparation , Project Management

2022 - 2022

3 months

Course Outline: - Introduction to PMBOK - Introduction to Agile - Creating a High-Performing Team - Getting Started with the Project - Doing the Work - Keeping the Team on Track - Keeping the Business in Mind

Google pour les pros

Google Project Management: Professional Certificate, Project Management

2021 - 2021

5 months

Parts of the Course for the Certification: 1. Foundations of Project Management - Completed 2. Project Initiation: Starting a Successful Project - Completed 3. Project Planning: Putting It All Together - Completed 4. Project Execution: Running the Project - Completed 5. Agile Project Management - Completed 6. Capstone: Applying Project Management in the Real World - Completed

Esade

Liderazgo Influyente Up and Across, Organizational Leadership

2020 - 2020

1 year

The course topics were organized as follow: - Introduction: why focus on influence and power? Influence and power as a means to exercise leadership and its outcome. - Critical incidents on the exercise of influence. - Power and influencing tactics. - Analysis of company situations that reflect the exercise of influence. - Means to consolidate different types of power. - Motivation understood as a type of influence aimed at activating behaviour and facilitating the person's contribution. - Motivation cases. - Analysis of experiences. - Factors of satisfaction and dissatisfaction at work. - Intrinsic and extrinsic incentives.

Digital Update

Google ADS Course, Marketing

2020 - 2020

1 year

Course on how to use Google ADS effectively. Main parts: - Introduction to Google ADS. - How to Develop a Search Marketing Strategy. - Hot to Create and Optimise Google ADS campaigns. - Google ADS: Case Studies section.

Digital Update

Course Certificate, Marketing

2019 - 2019

1 year

I took three courses on 💣: - SEO: changes and challenges in Search Engine Optimization, focus on Google, definition of a SEO Strategy (stakeholders, lead generation and contents), keywords strategy, optimizing code, server and CMS, link building, analyzing the performances (Google Webmaster Tool and Google Analytics). - Graphic Design: graphic concepts (composition, layout building, fonts and colours), the norms on copyrights for the use of photos and videos, how to better the legibility of the contents, data visualization, bitmap and vectors, editing, optimizing files for online publication, graphic software and online solutions (Canva), online databases (Photopea). - Analytics and Google Analytics: Metrics, KPI’s, a more focused approach on Google Analytics, reporting, data extraction and manipulation (multichannel funnel, Google Tag Manager, Custom Reports) and a practical exercise.

Università degli Studi di Milano

Course Certificate, Specialisation Course in Computer Crimes and Digital Investigations

2018 - 2018

1 year

The lecturers gave their expertise under juridical, psychological and technical perspectives, since the final aim of the course was to give the participants both academic and practical knowledge they could spend in their careers to contrast Computer Crimes, both nationally and internationally ⚖️. The main subjects were linked to Digital Forensics, Cyberbullying, Cyberstalking, Child Pornography, Hate Crimes, Sexual Online Extortions, Surveillance, Family Law, Privacy Law, Defamation and Reputation.

Centro Studi Comunicare L'Impresa e Fondazione Italia-USA

Master in Global Marketing, Communication & Made in Italy, International Marketing

2016 - 2018

1 year 6 months

The main topics I deepened in this Master were related to: Export Credit Risk Management, Cooperation Strategies, Global Marketing Strategies, International Contracts Law, Internationalization and Communication. This Master was offered me by the Italy-USA Foundation and the Italian Ministry for Education, University and Research, since I was awarded as a Qualified Professional (Professionista Accreditato) in International Relations on the 24th of January 2017 at the Italian Chamber of Deputies.

Università Ca'​ Foscari Venezia

Master's degree, Comparative International Relations

2013 - 2015

3 years

Dissertation: "Dehumanized Prevention: Where are We Failing in Dealing with Counter-Terrorism?"​. During my Master Degree in International Relations I had the possibility to reinforce my multidisciplinary and analytical attitude. I learned Diplomacy, International Relations (focus on Europe-East Asia and Japan-US relations), International Law, International Political Economy, International Political Philosophy, Science of International Politics, Security Studies, Political Geography, English and French languages and Sociology of Culture and Communication in East Asia.

Università degli Studi di Milano

Bachelor's Degree, Language Mediation and Intercultural Communication

2008 - 2012

5 years

Dissertation: "Yakuza and the International Organized Crime: between myth and reality." I chose the International and Multicultural Activities Curriculum because it was aimed at developing both humanistic, juridical and economical knowledge. I approached subjects such as Italian Culture and Literature, Italian Linguistics, International Organisation, Comparative Law, International Political Economy, Sociology and Communication, Asian and Japanese History, Latin American History, Comparative Constitutional Law, International Private Law, Japanese and Spanish languages.


Licenses & certifications

Workflows Specialist

Issued: Aug 2025

Certified by monday.com

PM C1 - PM² Essentials, Project Management Methodology

Issued: Jun 2025

Certified by European Commission

PM A1-PM²-Agile Essentials

Issued: Jun 2025

Certified by European Commission

Introduction to Cognitive Project Management in AI (CPMAI)™

Issued: Apr 2025

Certified by Project Management Institute

Practical Application of Gen AI for Project Managers

Issued: Jan 2025

Certified by Project Management Institute

Generative AI Overview for Project Managers

Issued: Jan 2025

Certified by Project Management Institute

Data Landscape of GenAI for Project Managers

Issued: Jan 2025

Certified by Project Management Institute

ClickUp PowerUser 2024

Issued: Jul 2024

Certified by ClickUp

Agile Introduction Kick-Off

Issued: Oct 2021

Certified by Project Management Institute

Google Analytics for Beginners

Issued: Aug 2019

Certified by Google

Advanced Google Analytics

Issued: Aug 2019

Certified by Google

IELTS 7.5

Issued: Nov 2016

Certified by University of Cambridge

Harvard National Model United Nations 2015 (Participant as Legal Delegate)

Issued: Jan 2015

Certified by Harvard University

DALF C1 (Diplôme approfondi de langue française)

Issued: Jan 2013

Certified by Ministère de l'Éducation nationale

DELE C2 (Diplomas de Español como Lengua Extranjera)

Issued: Jul 2011

Certified by Instituto Cervantes

ECDL Core (European Computer Driving Licence)

Issued: Apr 2011

Certified by ICDL Europe

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