Axelle GALLOIS

Executive Agile Coach | Transformation & Change

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

Gestion de projet - PMOGo-to-market

Langues

Anglais

À propos

Introduction

Executive Agile Coach with 16+ years transforming organizations and leading digital/management change programs. Proven track record with Air France, Legrand, and Microsoft, driving team performance through collective intelligence and strategic leadership development. I help directors and teams successfully execute transformation projects while building high-performance, cooperative cultures.

Liens

Expérience de travail

Expertise en stratégie et développement des PME à potentiel

DARE DONEFreelance

janv. 2025 - Présent

1 an 10 mois

Oise, Hauts-de-France, France · Hybrid

Au titre de membre active du collectif Dare Done je fais réussir les Dirigeants de PME à potentiel. - Clarification de la vision stratégique et personnelle du Dirigeant - Diagnostic des potentiels - Elaboration des stratégies de développement ou d'adaptation - Mise en œuvre opérationnelle concrète des plans d'actions associés (pilotage et/ou réalisation des actions à fort leviers) 👉 Activation court terme de levée des freins et de couvertures des risques majeurs > Tréso > Collaborateurs > Clients 👉 Plan de développement à 3/5 ans > Revalorisation avant cession > Sécurisation de croissances à deux chiffres (financière, commerciale et orga) > Pivot, repositionnement sur de nouveaux marchés de niche, restructuration > Révélation et activation des potentiels dormants

Executive Organization Coach

Axelle Gallois CoachingFreelance

mars 2023 - Présent

3 ans 8 mois

Oise, Hauts-de-France, France & IDF · Hybrid

🫱🫲 I support Directors, Managers and their teams in their missions to successfully carry out transformation projects carrying their development and growth challenges. 💡How? Through collective coaching and training programs that enable them to see differently in order to act differently: Set the collective in motion for positive change to build a motivating future: - Build cooperative, committed, high-performance teams by developing employees' professional and personal leadership skills. - Detect, stop and reverse human mechanisms at work, acting against the targeted objectives - Set up a safe framework that activates collective intelligence, fosters cooperation and restores energy & the power to act to individuals, teams and leaders. 👉 Intervention formats and tools : ORGANIZATIONAL COACHING is likely to include in its intervention scheme: - Group coaching actions (Entities, Teams, CODIRs) - Individual coaching (executives, managers, employees), specialized coaching (Equi-coaching, etc.) - Collective intelligence workshops - Seminars (OFFSITES) - Training programs - Consulting (project management, sharing best practices, etc.) - Mobilization of relevant external speakers (specialized lecturers, etc.) These combined, tailor-made actions : - Establish a change in mindset and nurture a positive internal dialogue within the organization - Catalyze leadership and commitment, cohesion and healthy cooperation, setting individuals and groups in motion for positive change.

Directrice de Programmes - Transfos digitales & Organisationnelles

Axelle Gallois sarl.Freelance

sept. 2008 - Présent

18 ans 2 mois

Oise, Hauts-de-France, France · Hybrid

Depuis plus de 16 ans en tant qu'indépendante, j'accompagne les entreprises et leurs équipes engagées dans des projets complexes, nécessitant des ressources externes immédiatement opérationnelles et adaptables. J'interviens en qualité de Directrice de projets et programmes/ Consultante en transformation des organisation et systèmes d'information. 👉 Domaines d'intervention : - Pilotage de projets et programmes de transformation digitale/ managériale/ organisationnelle - Stratégies de Conduite du changement - Management d’équipes complexes - Schéma directeur et cadrages stratégiques - Assistance à Maitrise d’Ouvrage - Animation d’ateliers & conférences - Audit et modélisations de processus - Design de solutions IT/Business - Pilotage d'appels d'offre 👍Références : - Groupe LEGRAND (2022 - 2023) - MANUTAN International (2022) - AIR FRANCE (2017 - 2020) - MICROSOFT (2017) - AIR FRANCE (2015-2016) - Pôle Universitaire Léonard de Vinci (2016) - PUM Plastique (Saint-Gobain) (2015) - Réseau DANIEL MOQUET (2015) - LUMINEM (2014) - Université de Cergy-Pontoise (2014 - 2015) - STAPLES Europe (2010) - Tissus local - TPE/PME (2008-2013)

Project Management Coach

LegrandFreelance

nov. 2022 - mai 2023

7 mois

60550 Verneuil-en-Halatte, France

Supported the management of the Legrand site in Verneuil (hosting the group's central logistics platform) in restructuring the organization, governance and project methodology as part of the replacement of the group's TMS and TMS solutions. Individual coaching of the Project Director, Evaluation of the situation and the maturity of the organization and identification of the causes of dysfunctions. Formalization of a recommendation file and accompaniment to the implementation of the recommended actions, adopted by the management of the site and the Program.

Leadership, Négociation & Management TRAINER & COACH

VENDEURS D'ELITEFreelance

déc. 2020 - déc. 2022

2 ans 1 mois

Oise, Hauts-de-France, France & IDF

Branch Manager & Trainer - Oise and Ile de France My action is to reveal people's persuasion, leadership and management ability through NEUROSCIENCES approach. This involves advanced technics to convince, influence and motivate with leadership and integrity. My mission : - Empowering people who want to accelerate and develop their leadership, confidence and business results. - Increasing impact of business leaders and managers to MOTIVATE their teams and customers, keep them constructive and committed - Arming emplyees to better value their service approaches and efficiently, defend their projects to leverage performance in their companies How : - Mastering questioning techniques - Gaining trust and getting buy-in - Producing a high-impact presentation - Convincing and persuading with confidence - Energizing and motivating teams - helping and influencing decision making - Dealing with conflict situations or people under tension 👉 Contact @Axelle Gallois 06 95 23 55 44 / [email protected] Branch Manager & Trainer - Oise and Ile de France

CRM Program Leader

Manutan GroupFreelance

mai 2022 - oct. 2022

6 mois

95500 Gonesse, France

Supporting business departments in the implementation of their projects to improve the performance of their processes and modernize their tools. Taking charge of the CRM functional domain within the framework of an RFI - RFP for a global overhaul of MANUTAN information systems.

Javista

sept. 2020 - août 2021

1 an

Paris, France

Project Management TRAINER & COACH

janv. 2021 - août 2021

8 mois

Paris, France

Coaching functional Consultant torwards Project leader hard and soft skills acquisition

CRM Project Director

sept. 2020 - janv. 2021

5 mois

Paris, France

Project orchestration and Customer Success - Microsoft Dyamics 365 CRM • Defing and implementing Project's governance • Monitoring Project Success and managing Risks • Assisting customer for Project management and orchestration • Supporting skills development for Junior Project managers Clients VINCI Énergie (Actemium) HEC Business School • Studying CRM business and functionnal impacts induced by upcoming replacement of Executive Education application & admission portal Pre-sales contributions • EURONEXT • SAFT (Groupe TOTAL) • CANAL + Internal contribution • Implementing the Microsoft CSM Partner Program within Javista

HR/ DIGITAL Transformation Program Leader

Air FranceFreelance

sept. 2017 - janv. 2020

2 ans 5 mois

Roissy CDG

Driving success of a Major HR Digital Transformation Program Building a trusted relationship with C-Level Business Decision Makers and Executive Sponsor Getting a clear understanding of the organization's context and objectives, and a vision of how value can be improved Contributing to the elaboration of Business and technology transformation strategy Advising on coherent Framework, Roadmap and Governance regarding context and objectives Building and driving a relevant success plan to meet business challenges and have : • The right governance set up • Success criteria clearly defined • New processes designed to support business stakes • All main risks identified and mitigates • Solutions adopted and correctly used • Progress monitored Leading critical customer concerns with efficient resolution plan and work until closure Take all right actions to ensure : • Sponsorship is powerful and effective • Business and IT stakeholders are well aligned on strategy • All activities, design and deployments and follow ups are closely aligned with objectives, deriving business value • Cloud solution and Technology roadmap are designed and deployed considering evolution of business decisions • All impacting decisions are taken and arbitrations done Anticipating and driving adoption through a personalized change management action plan Collaborating closely with all levels of stakeholders, transversal projects’ teams and operational departments Communicating and reporting in steering comities Managing Product team’s activities - 12 people (internal and external Business Analysts, IT resources & UI/UX)

Customer Success Manager - CRM Dynamics 365

MicrosoftFreelance

févr. 2017 - oct. 2017

9 mois

7620 Paris, Danemark

Supporting Microsoft's key account customers in achieving their business objectives, through a maximum level of adoption and use of their Microsoft Dynamics 365 solution Main responsibilities : • Being the single point of contact in charge of adopting the Dynamics 365 Business Applications offer for customers. • Proactively identifying new needs, deployment and adoption opportunities. • Hiring the right experts within Microsoft and coordinate contacts (technical experts, pre-sales, FastTrack, partners, etc.) • Engaging and maintaining relationships with the company's high-level decision-makers, business lines and IT, in order to ensure the success of their projects. • Clearly defining the strategic issues and expected results from business and IT stakeholders, establishing a "success plan", including the client's objectives, stakeholders, milestones, risks and the measures required to achieve them. • Establishing and managing deployment and adoption governance, coordinating activities between customers, partners, engineering, Microsoft Services and partners. • Representing the "customer voice" within Microsoft, documenting customer successes and best practices that focus on business value.

Digital Transformation Project Manager

Air FranceFreelance

août 2016 - mars 2017

8 mois

7620 Paris, Danemark

Project Management of mobile tools' design, deployment and integration into the existing IT environment • Coaching Business Decision Makers to define Project scope and Functional specifications • Coordination of technical developments, change management anticipation Business Domain : Mobile Tools for Pilot's training and flight safety - Kanban Agile Method.

Head Of Digital Agency

Franchises digitales INWIN et SOWINK (ex NetinUp)Freelance

janv. 2013 - déc. 2016

4 ans

95700 Roissy-en-France, France

Supporting SMEs in the definition and implementation of their positioning and digital communication strategies, e-Commerce activities & CRM - Saling of Cloud Web & CRM Solutions & Services - Implementing technical, organisational and marketing solutions (Websites, SEO, SEM, digital communication) - - Coordinating expert resources (UI/UX, Webmasters, SEO, community managers, content managers, Admin Tech, ...) - Managing projects and helping to steer performance (definition of KPIs' and follow-up action plan)

IT Project Manager for Digital & BI Solutions

Lapeyre

mars 2011 - mars 2013

2 ans 1 mois

93300 Aubervilliers, France

Managing a project to replace the brand's digital tools • Audit of existing website - business framework - Qualification of the brand's digital strategy • Set-up and management of a Request For Proposal to choose their future e-commerce solution • Definition of the deployment roadmap • General statement of requirements (running workshops, formalisation) Auditing of the existing tools used for reporting and decision-making • Implementation of a Business Intelligence solution, using the Agile Method (QLIKVIEW), intended for the support functions of the Lapeyre Network, for operational performance management (Managers of regions and shops) • Running workshops, formalisation, modelling, detailed specifications, revenue, deployment, training, coaching and change management.

TF1 le Groupe

sept. 2003 - mars 2011

7 ans 7 mois

7620 Paris, Danemark

IT and Operations Manager @ Euroshopping

mars 2007 - mars 2011

4 ans 1 mois

7620 Paris, Danemark

Designing of IT processes and commencement of operational and IT activities • Recruiting and managingexternal providers (transporters, logistic warehouse, API…) • Managing performance of CRM, sales, sales management, supply chain, after-sales service operations, customer satisfaction and operating costs control • Defining action plans for continuous improvement of processes and organisations

IT Project Manager @ Pôle e-commerce & VAD

sept. 2003 - mars 2007

3 ans 7 mois

7620 Paris, Danemark

• Maintaining and managing IT development projects for solutions and processes of CRM, sales, billing, supply chain and after-sales service. • Specifying anf formalizing requirements, implementation and change management

SAP SD Project Manager

CGI

sept. 2002 - août 2003

1 an

7620 Paris, Danemark

Implementation of the SAP Sales and Distribution module, for the billing of Renault's new vehicles.

SAP SD & Selligent CRM Consultant

ACA

sept. 2000 - août 2002

2 ans

7620 Paris, Danemark

• Design and implementation of a Sellignt CRM call center tool for the French Ministry of Defense (Selligent CRM certified) • Implementation of the SAP Sales and Distribution module, for the billing of Renault's new vehicles. • Implementation of the SAP Sales and Distribution module, at the ICC and Port of Calais. • Consulting mission at Eurotunnel for the optimisation of their business processes for Sales and Clients. Working language: English

Customer Relationship Manager

SAP

sept. 1998 - août 2000

2 ans

7620 Paris, Danemark

• Functional management of a project for in-house integration of CRM software. Implementation and change management. • Management of the Direct Marketing database and actions - maintaining the marketing database, designing and implementing direct marketing campaigns, managing the identification and qualification of projects. In charge of a team of call centre agents.


Formation

IFOD - École des métiers du coaching et de l’accompagnement

Approche systémique

2023 - Présent

2 ans 11 mois

Coaching Ways France

Coach Professionnel RNCP 6 - ICF niveau 2

2024 - Présent

2 ans 7 mois

HEC Paris

Exécutive Coaching des organisations

2023 - 2024

1 an 1 mois

ISFORM - Institut Supérieur de la Formation

Formateur professionnel indépendant

2020 - 2021

1 an 1 mois

SKEMA Business School

Master of management

1995 - 1998

3 ans 1 mois

CY Cergy Paris Université

Deug et licence

1991 - 1995

4 ans 1 mois

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