Aymen Hamiham
Senior IT Support Specialist
Salary / Daily rate
Draria, Algeria
Freelance
Skills
Languages
About me
Intro
IT Support Specialist with 8+ years managing enterprise infrastructure for 50+ users. Expert in Azure migrations, SCCM deployments, and PowerShell automation, reducing costs and improving compliance cycles. Specialized in hybrid infrastructure, Active Directory management, and 3rd line support for seamless IT operations.
Work experience
IT Support / System Administrator
SPA MILLTECH
May 2016 - Oct 2024
8 years 6 months
Draria, Algeria
Administer and maintain Active Directory, Group Policies, and Azure AD for 50+ users. Deployed and managed devices and applications using SCCM and Intune, improving compliance and patching cycles. Configured and monitored Windows Server infrastructure. Migrated on-premises workloads to Microsoft Azure, optimizing performance and reducing costs. Automated daily admin tasks with PowerShell scripts Provided 3rd line support, resolving complex escalated issues. Assisted with Office 365 migration, handling mailbox migrations and user training. Configured VPN, DHCP, and DNS services to support hybrid infrastructure. Managed hardware upgrades, server patching, and backup operations. Installed, upgraded, and repaired desktop and server hardware
Information Technology Support Consultant
Ericsson
Apr 2022 - Aug 2022
5 months
Bab Ezzouar, Algeria
Provided 2nd line support and managed SCCM deployments for OS updates and software packaging. Created and managed user accounts, mailboxes, and access rights in Active Directory. Installed, upgraded, and repaired desktop and server hardware. Handled ticket escalation and reduced downtime by quickly resolving incidents Managed hardware upgrades, server patching, and backup operations.
Education
Institut National Spécialisé en Formation Professionnelle
Associate's degree
2014 - 2016
2 years 4 months