Aziz Benchedli

•      Led group-wide digital and operational transformation across a multi-site veterinary network, aligning technology, process, and organizational strategy with business objectives. •      Directed launch and scale-up of the MyVets platform: acquired 1,500+ active users, streamlined 300+ appointments, and opened a new digital revenue channel generating 40K TND. •      Spearheaded ERP optimization and initiated design of a new multi-tenant ERP architecture, built for scalability and standardization across clinics. •      Deployed Discord as a unified group collaboration system, improving incident response time and cross-clinic coordination. •      Built KPI frameworks and operational dashboards spanning finance, operations, inventory, and customer experience to enhance data-driven decision-making.

• Led the end-to-end development of a full digital ordering suite: virtual POS cashier system, dynamic QR code with paiement, Operationmobile app for servers, MERN stack, • Managed over 1M orders processed for 200+ restaurant clients, generating €20K in initial revenue and reaching €120K ARR within the first year. • Built a tailored AI supported back-office dashboard for restaurateurs, including real-time order tracking, AIcanalytics, and product/menu management. • Designed and executed the business plan, aligning strategic vision with financial goals and ensuring operational rollout.

• Executive Manager of an 8 collabs team, 2 dark kitchens launched, 14K+ delivered orders, 150K € turnover, 5K clients and a CAGR of 40% • Digital Marketing growth hacking strategies deployed with 5K paying clients acquired and retained, 30K social media fan base engaged with < 1.5$ CAC, SEO • Sells funnels with audience creation, leads generation, retargeting campains and conversion. • Content creation, community management, Mailing campains, Smsing, influence marketing, happening videos & buzz technics • Google Analytics, Facebook Analytics and KPI dashboard to track ROI • Fund raising with Venture Capitals and business Angels up to 100K € • 4 months within Stratup accelerator program Flat6Labs: pre-seed fund raising up to 50K €, 5 members team constitution and management, product improvement, ‘Go to market’ strategy definition and first successes, A/B Testing, Digital marketing, Growth hacking, Sales technics, Human Resources basics • 8 months within startup incubator program BiatLabs from BIAT Bank: Lean stratup deployment, Canvas BM, customer discovery, Minimum Viable Product, UI/UX Basics and pre-seed fund raising up to 20K €

Operation • Goods reception and stock architecture creation including stock plan and visual cues: Lean. • ERP: Continuous update of data received from the suppliers, in-house calibration and upload. • Monitor, maintain and follow up the company's procedures focusing on loss prevention in order to maintain inventory integrity. Personal recruitment • Modelize and supervise the sales environment, establish processes and learnings to ensure best customer service. • Train the team (sales force, webmaster, Community manager) on products, sales plans and personal targets. E-commerce platform creation active support • Web site UI/UX continuous follow up with Stardev. • Active legal collaboration with Bennani Law firm for the GT&C establishment. • Proceedings with national authorities to obtain authorizations for the use of online payment (Monétique Tunisie) and personal data collection (INPDP). • Aramex IT processes Integration to enable efficient and fast home delivery service. • Content creation: technical photos, company branding, dedicated articles

• Market studies, regulatory studies, identification of business opportunities for French companies in the Tunisian market. • Test of potential products and services in the Tunisian market. • Selection of targeted contacts (customers, partners and potential investors). • Organization of trade missions and post mission contacts monitoring . • Collective events organization (business meetings, conferences, etc ...). • Phone and field prospecting.

• Define Commodity sourcing strategies for Small Mechanical Parts and Hydrodynamic Bearings: 0.3 M€/year + 1.2 M€/year savings achieved. • Supplier panel definition • Definition of Allocation rules (project and stock wise) • Negotiation of Frame Agreements and price lists • RFQs, RFIs and market intelligence