azza bahloul

✔️ Internship objective : Implementation of monitoring tools in the Bouygues Telecom test environment to supervise service platforms : - Drafting of requirements and technical specifications, along with the preparation of the network infrastructure and deployment on the virtualized VMware vSphere environment. - Led the implementation of monitoring tools on the test network. - Integrated security services into the test environment (Active Directory, Rapid7, CyberArk) to enhance operational security and streamline access management. - Installed and configured monitoring tools within the test environment. - Automated the deployment of monitoring agents on target hosts, reducing manual deployment time by 60%.

✔️ Internship objective : Design of a new network architecture for the company, focused on performance, security, and scalability. - Conducted an audit of the existing network architecture, identifying security vulnerabilities. - Designed the logical and physical layout of a new hierarchical campus network architecture, including: - VLAN segmentation, optimized IP addressing (VLSM), and routing configuration (inter-VLAN, OSPF). - Implementation of essential protocols such as RSTP, EtherChannel, HSRP, and DHCP to ensure high availability and redundancy. - Deployed network security using Fortinet FortiGate firewall. - Implemented network monitoring with Zabbix for real-time tracking of network status and equipment.

✔️ Internship Objective: Design and development of a mobile application for managing and tracking the company's IT assets. - Created user interface mockups with Adobe XD to ensure an intuitive User Experience. - Development of the Android application using the Java programming language, with an intuitive interface, such as for adding and modifying equipment to be ordered. - Integrated REST APIs for communication with the centralized database.

✔️ Internship Objective : Design and development of a mobile application for managing customer subscriptions for the internet service provider "BEE Better" : - Created user interface mockups with Adobe XD to ensure an intuitive User Experience. - Developed the Android application using the Java programming language, incorporating key features such as subscription management, bill payment, and viewing the provider's offers. - Integrated REST APIs for communication with the centralized database. - Conducted functional testing and fixed bugs to ensure application stability.

- Participated in the construction and maintenance of telecommunication lines. - Assisted in managing technical incidents, diagnosing faults, and implementing solutions to quickly restore service. - Handled customer complaints related to technical issues, ensuring effective follow-up.