Bacem Hamdi

PushManager – Mobile Device Management / EMM • Designed and developed a back-office to centrally manage Android and Apple mobile devices for enterprise clients. • Engineered RESTful APIs and gRPC services in .NET Core, enabling efficient cross-service communication in a microservices architecture. • Integrated LDAP-based user synchronization with Active Directory and OpenLDAP, automating user provisioning across enterprise environments. • Built an in-house reporting and analytics dashboard to generate reports on devices, users, and installed applications, reducing dependency on external reporting solutions. • Built Migration Tool V5-6/V7, a WPF desktop application that automated client data migration between major product versions, reducing manual effort and migration errors. • Collaborated in Agile / Scrum cycles using Azure DevOps and Git for source control, code reviews and CI/CD pipelines.

EudoCRM – Customer Relationship Management • Designed and implemented custom CRM automation features tailored to enterprise client requirements. • Built an SLA management module for support and maintenance tracking, improving service-level visibility for EUDONET customers. • Developed scheduled .NET and MSSQL background jobs to automate recurring business processes. • Optimized T-SQL stored procedures and queries, improving response time on heavy datasets.