BADR MAKHOKH
Senior Network Engineer | Automation & SD-WAN
Salaire / Taux journalier
Joinville-le-Pont, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
Senior Network Engineer with 6+ years automating enterprise networks and managing L2/L3 incidents at Fortune 500 companies. Expert in Cisco SD-WAN deployment, Python automation scripts, and leading international support teams. Specialized in reducing downtime through proactive monitoring and streamlined incident resolution processes.
Expérience de travail
Network Engenieer and Automatisation
Saint-Gobain
juil. 2021 - Présent
5 ans 4 mois
Paris, France
💼 Key Competencies & Focus Areas 🔧 Incident Management (L2/L3) • Handling complex incidents with quick analysis and resolution to minimize downtime • Supporting Level 1 teams and managing critical escalations to closure • Real-time network monitoring and performance tuning for proactive issue detection ♻️ Process Improvement • Optimizing incident management workflows and SOPs • Driving continuous improvement through structured feedback and post-incident analysis • Identifying recurring issues and implementing long-term fixes ⚙️ Automation & Scripting (Python) • Developing Python scripts for configuration, monitoring, and network data extraction • Automating mass deployment of Cisco IOS and detecting config anomalies • Reducing manual workload through smart automation practices 👥 Team Management – L1 Support (India) • Operational lead for remote L1 team: SOPs, KPIs, process optimization • Training and mentoring team members to enhance troubleshooting quality • Improved first-time resolution rate and reduced escalations 🌐 Cisco SD-WAN Architecture • Planning, configuring, and deploying Cisco SD-WAN (vEdge / cEdge) • Coordinating multi-time zone rollouts with international teams • Deep troubleshooting using CLI, logs, and monitoring tools • Optimizing traffic policies, routing logic, and failover strategies
Orange Business Services
sept. 2018 - juil. 2021
2 ans 11 mois
93170 Bagnolet, France
Network Engineer | L1/L2 Support
sept. 2018 - juil. 2021
2 ans 11 mois
93170 Bagnolet, France
🔹 Key Responsibilities & Achievements: 🔧 Incident Management (L1/L2) • Resolved network incidents (L1/L2) in real time across various client infrastructures • Provided technical assistance to field engineers and remote clients in critical situations • Managed escalations and worked on post-deployment issues related to routing, QoS, and ACLs 🚀 Remote Deployment & Field Support • Prepared and remotely deployed network equipment (OneAccess routers) • Supported technicians during on-site deployments to ensure successful installations • Performed post-deployment validation and handled anomalies via CLI and monitoring tools 📡 Network Operations & Monitoring • Monitored network health and KPIs using internal tools • Assisted in identifying performance degradations and recurring technical faults • Suggested and implemented minor config adjustments to stabilize services 💡 Team Collaboration & Escalation Handling • Liaised between L1 support and expert teams to streamline resolution paths • Took ownership of complex tickets escalated by team leaders and ensured proper closure • Shared knowledge with junior engineers and contributed to process documentation
Ingénieur réseau
sept. 2018 - déc. 2020
2 ans 4 mois
Network Supervision Consultant (Internship)
SOMONE
mars 2017 - oct. 2018
1 an 8 mois
🔍 Market Analysis & Solution Comparison: • Conducted targeted analysis comparing Orchestrator and ETL tools to identify best-fit solutions • Engaged with clients to gather orchestration requirements and understand operational workflows ⚙️ Orchestration & Supervision Implementation: • Deployed orchestration platforms tailored to client needs • Set up network monitoring solutions using Centreon and Zabbix • Integrated orchestration platforms with supervision tools for seamless network visibility 📋 Documentation & Best Practices: • Authored guidelines on platform setup, standardization, and architecture • Defined operational procedures including backups, restores, and authentication integration
Formation
Université Paris-Saclay
Master réseau système et sécurité
2015 - 2017
3 ans