Karim B.

IT consulting Leading Teams to provide better IT solutions to clients

As an International Projects Manager at SOGECAP, main activities: • Agile Acculturation : support, coaching • Business/IT Projects Management • Program PMO • Operational Excellence projects(Diagnostics, Process Reviews & Modeling) • Communities Management • Change Management • Business teams support • Participative approach leading Methods and Tools: -Visual Management (Kanban), Agile(Scrum Framework), Lean approach -Signavio, JIRA, Microsoft Office and SharePoint Countries zone: Europe & Africa

As a Project Manager at Projects Management Service (SPAI) “Banque de France” In charge of the following projects : • Project PADII : based on technology MIM (Microsoft Identity Manager), it covers the delegation for operations on AD management of Bank. This for a population of operators at bank headquarter and regions. - Role : to organize and to liven up project monitoring committees (client, supplier) Activities reporting based on Microsoft Project Implement plan for application PADII maintenance: incident management, anomalies and implementation of clients new specification. • GOSAM project : aims to integrate a market software package specialized SAM in the Bank’s IT, GOSAM is about to manage licensing system granted at "Banque de France", and to facilitate monitoring and analyzing of licenses compliance - Role : scope definition or opportunities. Coordination and organization Clients scopes. Define and follow planning of the project and reporting. Organizing the project steps in relation with sponsors. Track the project's costs, quality, scope, time deviation, risks and action plan. • Project SICP : tool based on Ms Projects, it’s to manage projects from the idea to its production and associated decommissioning, planning, operational piloting and the associated reporting - Role : to manage and coordinate resolution of incidents, anomalies and clients evolving. Methods and Tools: Ms Project, JIRA, Microsoft and SharePoint, Planning tool Organization and facilitation of committees, workshops, meetings. Agile/Iterative Practices SCRUM, Kanban

Innovation Projects Management : managing and monitoring projects (ideas generation, implementation, continuous improvement) Change Management : leading and coaching peoples to adopt innovation approach Implementation of IT tools for monitoring approach Reporting Projects KPI's : time deviation, risks, budget, stake holders Conference Moderating : "Blockchain", "Entreprise Libérée" Implementation tool of Knowledge Management : Confluence Technology Watch : meetups, conferences, workshops, training

IT Projects Management : Business processing Tools Implementation Business analysing (pension saving contracts analysis), contract automation, testing, business Units Supports, change leading Managers reporting support : KPI's

Time deviation Management Projects Closure Monitoring IT Tools Implementation for Projects Portfolio Analysis Reporting - Business Intelligence (B.O) Leading Changing Projects Managers assistant for projets monitoring automation

I.T Network implementation and monitoring : ethernet, servers settings IT Maintenance Project Planning, Software Development(C#), Database Administration (MySql, SQL), Leading Change

IT Services Monitoring and helpdesks for banking software: BANKMANAGER; Installation and maintenance of IT equipments and local networks (LAN); Support Desk for financial reporting operations; Follow-up and management of customers checkbooks tool; Service Bank clearing : Reception, verification customer’s checks and accounts; Accounting Registration of checks; Bank clearing Operations at clearing house (Central Bank of Guinea);

To assist with general customer queries and complaints (IT-crashes) in a timely and cost effective manner. As an IT Support Assistant Trainee, my main tasks were: • Computer maintenance : Fixing customers computers problems: Operating System and software failures, Hardware and some devices (printers) breakdowns; • Internet Network troubleshooting & internet Providing(WiMAX technology) : Handling customers complaints and try to solve them online else plan a repair of the network and/or equipments of the on-site customer. Setting up and installation of new customer equipment for 1st internet access. Operations steps: equipment or problem registration -> analysis and diagnostic -> returns of experience (REX) -> possibility of repair (Yes / NO) -> report ->return.