Bahman Arson
Digital Transformation I AI&Data Gouv I IT Strat
Salary / Daily rate
Paris, France
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Digital transformation leader with 20+ years of experience in product management and business consulting. Currently heading Sales XP domain at ADEO, leading a 40-member product team delivering innovative omnichannel solutions. Expertise in CX innovation, digital strategy, and cloud transformation, backed by ESSEC Executive MBA and proven success in retail, CRM, and Voice of Customer implementations.
Work experience
Sales XP - Digital Domain Lead - Head of Product
ADEO
Aug 2021 - Present
5 years 3 months
Lille, France
- Spearheads the Sales XP domain that defines and executes the digital transformation of the experience in the stores. - Launched a transformative product that empower our employees with smart data to better engage with customer and anables a consistant omnichannel journey. - leads a multi-competency product team (UX/PO/Dev/data/QA) of 40 headcounts.
Digital Business Transformation Manager
Publicis Sapient
Feb 2019 - Oct 2021
2 years 9 months
Paris Area, France
Product Management vision & strategy Digital Business Transformation
CX Innovation & transformation program Lead
Teleperformance
Feb 2017 - Jan 2019
2 years
Paris, France
Customer Experience Services Innovation Business and Operating Models Predictive & Machine Learning to personalize Customer Journey Customer insights generation Voice of Customer & Employee program Analytics Enterprise feedback Management
Digital Transformation Manager
Accenture
Feb 2003 - Mar 2016
13 years 2 months
Digital & cloud Transformation program International CRM program delivering Saas Strategy Digital delivery factory IT Strategy
Education
ESSEC Business School
Executive MBA - Master of Business Administration
2016 - 2018
2 years 2 months
Isep - École d'ingénieurs du numérique
1999 - 2001
2 years 2 months
Licenses & certifications
Salesforce Platform Basics Badge
Issued: May 2025
Cloud Digital Leader
Issued: Feb 2023
SAFe Agilist Certification Certification
Issued: Feb 2020