Barbara Silva

– At Fujitsu Portugal, I played a pivotal role in driving data-driven decision-making as a Senior Data Analyst & Data Engineer. I collaborated with cross-functional teams to identify root causes of operational issues and proposed impactful improvements. – My efforts to automate BI processes and enhance data quality through validation frameworks led to more reliable insights for stakeholders. – Developed dashboards to track operational and business KPIs, improving visibility and performance. – Collaborated with DW and mapping teams to correct data issues and improve data structures. – Reduced dashboard load time and improved data freshness through optimized SQL models. – Supported analytics stakeholders with custom insights and reports.

– Built dashboards for the Technical Assistance department, supporting performance, maintenance and diagnostic decisions. – Performed statistical analyses to identify patterns in failures and maintenance behavior. – Ensured reporting consistency and accuracy for operational teams.

– Developed BI systems to track internal KPIs and improve operational efficiency. – Reduced manual processes through automation (Power BI + SharePoint + Python). – Led the creation of a portal centralizing IT information across Latin America. – Designed visual dashboards and tools that improved cross-country collaboration.