Basile Chauffour

– Strategic partner to the CEO, owning end-to-end execution to launch the product, scale operations, and prepare for seed fundraising. Central interface across product, tech, growth, and operations. – Built and scaled core operating processes and teams to support product development, launch, and growth; aligned tech, product, and business functions – Led company-wide strategic planning, operating cadence, and OKR framework to drive focus on CEO priorities – Designed and deployed AI workflows (data ingestion, document processing, RAG, AI-driven decisioning), doubling product delivery capacity; acted as interim Chief Product Officer (CPO) during extended leadership gap – Oversaw delivery of 50+ product features; translated strategy into actionable roadmaps and JIRA backlogs; managed internal and external developers – Defined monetization strategies (B2C subscription, B2B SaaS, commission-based) to align go-to-market (GTM) strategy with product vision and investor narrative – Secured €200K+ in non-dilutive R&D funding (Crédit d'Impôt Innovation) and co-developed the seed fundraising pitch – Drove +150% acquisition growth and doubled monthly active users (MAUs) through performance marketing and retention funnel optimization

– Led operational transformation for a private investigation firm, redesigning workflows and digitizing processes to enable leaner, more scalable operations. – Built a centralized project management system (custom Airtable) reducing administrative workload by 30% and improving delivery consistency – Owned end-to-end implementation and change management, including staff training and tool rollout across active client engagements – Engagement success led to expansion to a second business unit, adapting the system for complex trial preparation workflows

– Led strategy and transformation engagements for major financial services clients (banking, insurance, asset management), owning full project lifecycles – Delivered a €7M cost transformation for a leading insurance broker through process redesign, organizational changes, and automation – Reduced servicing time by 25% at a major retail bank by optimizing customer interaction flows and leveraging data-driven efficiency levers – Overhauled a 25-person Continuous Improvement Center for an investment firm; implemented KPI dashboards, knowledge systems, and change roadmap – Managed client relationships and executive stakeholders; led 100+ workshops and presented recommendations to CEOs and COOs – Contributed to business development, helping win four new client engagements, including a post-merger integration (PMI) strategy for France's #1 insurance broker – Managed and coached junior consultants, overseeing delivery, and performance reviews

– Managed delivery of 30+ concurrent research engagements, leading client communication and five-person analyst teams – Tripled book of business in under 12 months and increased client demand by 85% YoY through strategic account development – Drafted business case for new office expansion, contributing to executive decision to launch a new location – Implemented Lean practices firm-wide as part of a 10-person cross-functional task force, improving workflow efficiency and client satisfaction – Led onboarding and performance reviews; recipient of 2019 Excellence Award