Beata Helena Kuraczycka

. Creating and implementing learning plans for young adults and children. . Creative activities to encourage learning and growth

* Working with all CloudPay teams to identify, resolve and communicate any issues / disputes back to clients effectively * Assisting the Operations & Implementations manager in working to strict deadlines to ensure all payments are paid * Ensuring all client queries are escalated or resolved within given SLAs * Maintaining processes and documentation. * Working alongside the Operations & Implementations Manager to ensure the onboarding of customers is done correctly * Working alongside management to ensure all process, audit and compliance is followed to a high standard * Acting as the single point of liaison for support chat queries within the CloudPay Now Application

Regularly gave presentations on new products as well as company updates and provided communication skills training for my team. Event co-ordinator for seasonal product launches, taught master makeup classes and tutorials. In charge of facilitating product management to ensure the stock came in on time, refilled orders and tracked patterns for customer trends. Provided customised makeup lessons in groups or one to one with a strong focus on inclusivity to clients of every gender identity, age, race, disability etc. Always met my sales goals and KPI's

24/7 personalised in patient care. Acted as a liaison between the veterinarians and pet parents. Worked in the specialized referal depertments, namely cardiology, surgery and dentistry.

For over two years I worked directly with a Professor that was the head of the Polish Literature department as well as the Drama department. My work with her ranged from translating/editing her Polish essays and books into English. Doing research for her projects, creating cohesive syllabus', and organising literature events at the University. At the same time I was the curator at the art gallery on campus, selecting work, organising and advertising openings etc.

Customised art therapy treatment plans for patients of varying abilities. Hands on interactive activities centered around each child's preferences. Regular communication with the specialists on site as well as progress reports to the parents and families.