Beatrice Baidoo

Skills: Account Management · Build Strong Relationships · CRM Software · Client Services · Customer Relationship Management (CRM) · Customer Service · Problem Solving · Telecommunications

Skills: Executive Administrative Assistance · Customer Communication · Relationship Building · Customer Marketing · Business Relationship Management · Training · Client Services · Customer Relationship Management (CRM) · Problem Solving · Customer Retention · Human Resources (HR) · Creative Problem Solving · Collaborative Problem Solving · Account Management · Decision-Making · Intercultural Communication · Marketing · Negotiation · Teamwork · Computer Literacy · Direct Sales · Management · Customer Satisfaction · Self-confidence · Communication · Team Management · Client Relations · Written Communication · Organization Skills · Attention to Detail · Customer Service · Sales · Administrative Assistance · Easily Adaptable · Relationship Development · Customer Interaction · Resolving Issues · Corporate Communications · English · Sales Processes · CRM Software · Critical Thinking · Interpersonal Skills · Customer Service Operations · Oral Communication · Presentation Skills · Customer Engagement · Microsoft Office · Build Strong Relationships · Strategic Communications · Business-to-Business (B2B) · Interpersonal Communication · Confidentiality · Key Account Management · Customer Loyalty · Strategic Thinking · Time Management · Telecommunications · High Level Of Accuracy · Customer Experience · Customer Support · Workload Prioritization · Customer Service Management · Customer Success

Marketing Department * Processing of sales point orders for lifting and cross-lifting of cement from depots and Takoradi factory respectively * Processing all remittance advices and tax certificates to be sent to cement handling contractors * Processing claims of sales reps and depot supervisors * Noting down all sales point payments to facilitate receiving processes