Beatriz Á.

Orchestrated workforce planning and recruitment for 200+ consultants, streamlining regional talent acquisition to meet organizational demands. Administered complex entitlements and benefits for 100+ international personnel, ensuring strict compliance with multi-jurisdictional policies and regulations. Reviewed and advised on agreements and legislative documentation, ensuring compliance with policy and regulations. Generated insights through data analysis to support HR policy development and facilitate data-driven decision-making. Served as a central point of contact for Member States and system-wide inquiries, managing high-priority requests with diplomacy and precision. Mentored and monitored a team of 3 HR colleagues, fostering a collaborative environment and professional development.

Led development of a comprehensive Standard Operating Procedures (SOPs) and Training Plan focusing on Leadership, Health & Well-being, and DEI, achieving high employee satisfaction rates. Successfully implemented 14 cross-functional training courses with external providers, managing the full L&D budget to optimize resource allocation. Conducted data analysis to assess training effectiveness, providing insights that refined L&D strategies. Created and recruited a "Staff Counsellor" position to meet personnel needs due to COVID-19. Enhanced the organizational language program for 50+ international students, achieving a 20% increase in participation and high learner satisfaction. Spearheaded the deployment of a new Human Capital Management (HCM) platform (Oracle), significantly elevating HR digital capabilities and data integrity. Drafted and updated HR policies in line with United Nations Common System standards.

Provided end-to-end HR support for 150+ staff members, guiding managers and employees through onboarding, performance cycles, and offboarding. Supported the rollout of international diversity and inclusion initiatives and health and well-being programs across 3 duty stations. Supported staff members ensuring the efficient administration of HR benefits and entitlements, including providing guidance to colleagues on the employee lifecycle. Developed detailed HR metrics and presentations to support data-driven workforce planning and organizational frameworks.

Coordinated the recruitment process for 100+ external consultants, ensuring compliance with organizational policies. Independently developed and managed an induction program, improving the onboarding experience for new hires. Maintained accurate employee records and databases, ensuring data integrity. Provided benefits administration support, including leave management and responding to employee inquiries. Organized the email account of the department, ensuring timely processing of queries across a team of 8 members.