Belgacem Bouabidi

– Contributed to the restructuring and strengthening of the architecture organization, clarifying roles, responsibilities, and governance. – Raised organizational awareness of enterprise architecture as a strategic business enabler. – Supported strategic initiatives by providing enterprise-level architectural guidance and impact analysis. – Enabled digital transformation initiatives through the adoption of domain-driven architecture principles. – Defined functional mappings and optimal placement of capabilities across IT domains. – Optimized end-to-end IT processes, improving efficiency and architectural consistency. – Lead architectural assessment and strategic evaluation of the Customer Communication Management (CCM) platform. – Led architectural assessment and strategic evaluation of the Customer Communication Management (CCM) platform to align with business and technology objectives. – Acted as Technical Platform Owner for OpenText Exstream CCM, overseeing system performance, stability, and roadmap delivery. – Owned and managed the core content and document management system within the OpenText ecosystem, ensuring scalability, governance, and compliance. – Directed low-code/no-code platform configuration, enabling rapid deployment of customer communication solutions and reducing development dependency. – Collaborated with cross-functional stakeholders to design and optimize customer communication workflows across multiple channels. – Lead architecture for the integration of a GPON Network Controller into the existing IT landscape. – Defined the architectural foundation for a new Service Order Management (SOM) platform in a convergent IT stack. – Ensured regulatory compliance, architectural integrity, and long-term scalability of solutions. – Architecture Tools & Frameworks: TOGAF, TM Forum ODA, ArchiMate, Signavio Process Modeler, UML, Jira, Confluence, PowerPoint, Software AG WebMethods

– Owned end-to-end solution architecture for complex IT transformation projects at Telefónica Germany. – Performed preliminary impact assessments, solution design, and effort estimations. – Acted as architectural authority throughout the software delivery lifecycle. – Evaluated architectural risks, constraints, and alternative solution approaches. – Defined technical specifications and supervised development teams during implementation. – Key Program & Initiatives: – SaaS integration with enterprise IAM, RBAC, and API-based architectures. – TM Forum Product Catalogue and Product Offering Qualification integrations. – Large-scale postpaid customer data migration programs. – 5G NSA enablement across BSS/OSS domains. – Application modernization and migration to AWS cloud.

– Progressed through roles in solution design, test automation, service engineering, and system integration. – Built strong foundations in telecom BSS/OSS systems, prepaid/postpaid services, charging platforms, and network services. – Designed and implemented automation and integration solutions supporting large-scale telecom environments.