Ben A

A dynamic role working on innovative consumer IoT software solutions - V by Vodafone mobile application (iOS, Android and Web) and backend systems. Key Responsibilities: • Supporting the Consumer IoT department to implement regulatory changes across the product range. • Maintaining strong and productive working relationships with creative teams, development teams and suppliers. Project costs equate to over £8 million per annum. • Developing product roadmaps and delivery plans in line with key business objectives. • Prioritising product and sprint backlogs in line with business priorities. • Acting as a Product Owner to create, negotiate, technically detail and drive product features through the product and sprint backlogs for the UXUI, front end and back end teams. • Working in a Product Owner capacity to integrate technical solutions (for example IoT connectivity, payment, voice, callback and webchat), which are owned by other Vodafone and external teams/suppliers. • Acting as a commercial Product Visionary to craft user centric product features with UXUI teams. • Leading delivery and technical discussions with non-technical Product Managers to facilitate new enabling features/solutions, which includes the use of APIs and custom App code. • Organising and facilitating project planning, scrum of scrums, regular stand-up meetings, reviews, retrospectives, sprint and release planning and demos. • Acting as a Process Owner to ensure agile processes are followed and working with multiple Scrum teams to help them adopt processes that work best for them. • Ensuring scrum teams are practising the core principles of collaboration, prioritisation, team accountability, and visibility. • Ensuring agile tracking systems (JIRA, Trello) are up-to-date to provide transparency on Product & Sprint Backlogs. • Recommending improvements and assisting changes for best practice both operationally and at a team-level.

• Managing multiple digital or technical products from the digital programme ensuring delivery on time, to budget, scope and quality. Portfolio consists of 14 products at present • Building strong and productive working relationships with other members of the team, the development team, key internal stakeholders and external agencies/suppliers • Managing internal and external cross-functional teams to deliver projects on time and to the highest standard • Facilitating development teams in mitigating any project risks or issues • Championing portfolio of projects to streamline clear communications across all projects • Analysing Google Analytics data and suggesting optimisation phases to senior stakeholders • Clearly communicating and reporting project progress throughout all stages of the projects • Requirements gathering and elicitation • Technically advising stakeholders and developing collaborative relationships with IT developers, Business Analysts, Business Stakeholders to ensure the delivery of the product matches user requirement and technical architecture • Working closely with creative teams to build quality product designs in line with briefs • Managing delivery phases, co-ordinating cross organisation, multi-disciplinary teams (and sometimes agencies) to deliver MVP and iterative developments on time, to budget and scope to achieve project/product outcomes. • Transitioning successful projects to business as usual • Conducting AB test for stakeholders using VWO to establish optimisation changes to products • Ensuring project budgets are allocated, authorised, controlled and monitored • Managing 3rd party suppliers • Working with stakeholders and legal to understand and improve legal positioning with suppliers • Providing digital, agile and project management expertise to ensure projects follow best digital practice, are delivered using appropriate methodolgies

Health Software Products (C#) • Requirements elicitation and defining appropriate timelines across all projects • Managing the delivery (requirements and timeline throughout all project phases) of multiple concurrent projects including health systems, administration and website builds • Analysing, scrutinising and detailing and managing budgets, ensuring the financial success of projects • Maintaining detailed project plans and collecting client feedback as required • Communicating project performance to all stakeholders • Ensuring actions and key deliverables are met and kept within defined scope • Working effectively with cross-functional teams • Co-ordinating and leading meetings between stakeholders internally and externally • Preparing bespoke solutions based on the client’s requirements • Managing internal stakeholders expectations during the project life cycle • Interpreting sensitive information and ensuring all confidentiality is maintained at all times during projects • Writing user guide’s and training stakeholders where required • Assisting and proposing business change through strategic Agile solutions • Proposing internal projects to increase the efficiency of internal operations • Managing IT support within department to ensure health systems • Administrating all necessary paperwork to ensure records are kept concise • Testing software solutions

• Defining product requirements, working with UXUI to ‘shape’ them and setting appropriate timelines • Managing the delivery (scope and timeline throughout all phases) of multiple concurrent digital projects • Detailing and managing budgets, ensuring the financial success of the clients deliverables • Maintaining multiple client touch-points and collecting client information and feedback • Developing and communicating delivery performance to all stakeholders, internal and external • Ensuring actions and key deliverables are met and kept within defined scope • Working effectively with cross-functional teams to deliver new ideas for clients • Co-ordinating and leading meetings between stakeholders internally and externally • Preparing bespoke solutions to individual client requirements • Proposing internal projects to increase the efficiency of internal resource management