Benoit Labre TAKAM

• Led critical multi-environment releases (QA, UAT/REC, DEV → PROD), ensuring secure deployments and reducing production incidents • Coordinated cross-functional testing activities and ensured smooth execution across all environments • Oversaw the end-to-end change management process: design, deployment, and production release • Communicated new processes effectively to teams Tracked changes, analyzed their impact across development, testing, and production environments, and managed baseline configuration • Managed QA and business testing schedules and coordination, validating deliverables and ensuring compliance • Planned and monitored all phases of the release lifecycle, from development to production deployment • Monitored cross-functional impacts (infrastructure, other teams) • Maintained documentation and ensured JIRA tickets compliance with defined workflows • Collaborated with technical teams to maintain CI/CD pipelines • Organized and monitored deployments in test environments • Automated and tracked End-to-End and performance testing • Worked closely with project, support, and back-office teams to ensure successful testing (regression testing, UAT) • Ensured release quality and compliance, and prepared release notes • Led Go/No-Go validation meetings for each deployment • Obtained approvals through change management processes (e.g., ServiceNow) Secured production deployments • Coordinated technical and functional deployments with international infrastructure teams • Defined and maintained release and deployment management processes

• 8 years of experience in software quality, functional and automated testing, with strong involvement in project coordination and test campaign management within major organizations such as La Redoute, ADEO, 3Suisses, Assemblée Nationale, Auchan Retail, and EDF • Contributed to complex projects (e-commerce, logistics, business information systems, master data, IT migrations) with the following responsibilities: • Analyzed functional and technical specifications, identified risks, and contributed to requirements scoping • Defined comprehensive testing strategies (test plans, test cases, test data, campaign organization) • Led and executed test campaigns (validation, regression testing, user acceptance testing, business validation) • Automated tests (UI, API, End-to-End) and implemented testing frameworks • Performed API testing and flow analysis (web services, Kafka, distributed systems) • Validated multiple payment methods (credit card, cash, cheque, mobile payments such as Apple Pay and Google Pay, online payments such as PayPal, bank transfers, direct debit, installment payments) • Produced project reporting, monitored quality KPIs, and communicated with stakeholders (business teams, IT, project managers) • Participated in project governance (steering committees, Go/No-Go meetings, business workshops) and contributed to cross-functional coordination • Contributed to continuous improvement of quality processes and overall test organization (prioritization, workload estimation, action plans) Involved in IT migration, transformation programs, and management of complex business workflows