Ben Van de Looverbosch

– To understand the impact of the energy transition on the high voltage power grid, the network operator developed a digital twin by merging two network models. – My involvement began with the implementation of the Common Information Model for energy systems. – I then tested the software used to manage the new model and analysed data quality issues. – Finally, I compiled an overview of recent open source software for the simulation, design, and operation of power grids, and proposed Al techniques to optimise the share of renewable energy in the energy mix without destabilising the grid.

– After an audit, six applications used for forest management required redevelopment and integration with an accounting system. – My work began with mapping business processes and progressed to developing proposals aimed at optimising value streams. – My responsibilities also included designing the domain model and its related business rules and ensuring its integration with accounting in the cloud. – Furthermore, I produced user interface wireframes and drafted test scenarios.

– The business unit in charge of coordinating air transport between sorting centres worldwide initiated a thorough evaluation of its application portfolio. – My initial role was to assist analysts in mapping out business processes, pinpointing associated challenges, and proposing viable solutions. – After this, I created templates to streamline the commencement of various project types. – In the concluding phase of the assignment, I built an idea portal to enable systematic evaluation, prioritisation, and allocation of improvement proposals from stakeholders to the analyst team.

– The IT Service Management organisation needed improved documentation for information systems, ranging from mobile applications to interbank traffic. – I worked closely with stakeholders to ensure documentation of IT assets was centralised, consistent, and up to date. – I also prepared for the construction of a federated Configuration Management Database in collaboration with IT service providers.

– Digipolis developed a cloud-native microservice to register sales in Antwerp city's accounts. – My role included integrating this microservice into new web applications, such as the city counter cash register system, sales for access to the low emission zone, and sales for access to underground waste bins. – I also assisted with debugging the cash payment system.

– The insurer integrated acquired information systems with an Enterprise Services Bus, using a central data model. – I expanded this model to support claims and worked with developers to generate consistent web service definitions from the model.

– Following a preliminary study to digitise the building permit process in 2009, the Flemish Government merged building permit and ecological permit legislation into environmental permits. – This necessitated updates to the web portal for processing applications. – While consulting stakeholders, I worked within a team to design a solution that met the requirements of both departments.

– The system for mail delivery planning was redeveloped and expanded to cover e-commerce parcel deliveries. – In close collaboration with the product owner, I created concise specifications, enabling the scrum team to halve the estimated development time.

– Belgacom integrated the mobile operator Proximus and launched convergent telecom solutions for both fixed and mobile services. – In a team of nine, I translated business requirements into technical specifications and managed the development and testing of several master data management projects: – 1. Customers: an automated process for linking and updating customer records from both companies; – 2. Products: bundling fixed and mobile services into new commercial products and developed an application for rates and discount plans. I also provided advice for improvements in product master data management; – 3. Subscriptions: a new application for managing telecom subscriptions and billing accounts, supporting around fifty use cases and publishing approximately twenty web services. – Additionally, I supported the development of electronic invoicing services using Zoomit, Ogone, and SEPA Direct Debit.

– The city of Antwerp planned to digitise building permits to cut costs, enhance process oversight, and align with new laws. – I conducted the initial study, mapping current workflows from submission to archiving, and assessed the effects of updated regulations, digital signatures, standards for drawings, and long-term electronic records.

– The Coordination Cell for Flemish e-Government enabled public services to access shared information sources, including the Crossroads Bank for Belgian Enterprises. – My work involved developing a report on the economic situation of companies in Flemish cities and municipalities. – I also investigated company identification processes in the central budget system of the Flemish Government.

– A mainframe system for life insurance management was migrated to Windows and updated for new products and legislation. – My role was to translate marketing requirements into technical specifications and oversee development and testing.

– 1. KPN Orange commissioned the development of a system to top up mobile phone credit via automatic teller machines. I validated the system design and performed testing and documentation of the transaction system between Banksys and the telecom operator, until commercial ATM applications were banned in Europe. – 2. The European Commission operates the VAT Information Exchange System, a distributed platform for exchanging VAT information between Member States. I developed an interface between the API gateway and a public web application, facilitating public access to basic company data via VAT numbers. – 3. After the merger of KBC, the IT department sought an independent assessment of several issues. In my role as a consultant, I provided expert advice and recommended targeted solutions. – 4. The European Rail Traffic Monitoring System sought to standardise rail traffic signalling across member states. For Alsthom Belgium, I analysed railway infrastructure modelling in UML for distributed rail traffic visualisation.

– After partial privatization, Belgacom aimed to enhance customer relationships by developing new front-office applications for call centres and telecom shops, requiring integration with existing back-office systems. – I led two teams in designing and developing an Enterprise Service Bus for unified access to various telecom back-office systems, supporting the gradual replacement of older systems for billing, field service management, and order management. – I designed and developed both synchronous and queued access to the inventory in SAP. – Finally, I improved the dealer web application for order placement.

– Five tour operators established the Belgian Travel Network to offer travel agents an online booking application (btn4u.be). – In a team of three, I developed a monetized API gateway that provided the travel agent desktop application a uniform access to the tour operator backend systems.

– I contributed to the delivery of Electronic Document Management systems for the Flemish Council, Sibelgas, and Assurances du Crédit Namur.