Benjamín García

Operations Support Agent

Salary / Daily rate

Zapopan, Jalisco, Mexico

Freelance, open to permanent contract

Skills

Customer CareCRM

Languages

Spanish (Native)English

About me

Intro

• Supported business partners virtually and in person, ensuring post-sale follow-up. • Managed CRM data entry and follow-ups, supported advisors with marketing materials.handled internal communications through WhatsApp groups. • Managed incoming leads across multiple channels and ensured they were promptly referred to the right team members. • Coordination of advisor shifts for presale property visits. • Manage warehouse operations: inventory control, procurement, and supplier coordination.

Links

Work experience

Jefatura Logística

Tiigo

May 2023 - Present

3 years 6 months

Av. Guadalupe 4279

Skills: Gestión de relaciones con clientes (CRM) · Agentes de atención al cliente · Microsoft Outlook · Resolución de problemas · Español

Servicio de atención al cliente

Alorica

Jul 2019 - Oct 2019

4 months

Site, Democratic Republic of the Congo

Proyecto 24 Hours Fitness (Inglés)

Agente de atención telefónica

Alorica

Sep 2016 - Oct 2018

2 years 2 months

Site II

Proyecto Amazon (Inglés - Español)


Education

Universidad de Guadalajara

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