
Benjamín García
Operations Support Agent
Salary / Daily rate
Zapopan, Jalisco, Mexico
Freelance, open to permanent contract
Skills
Languages
About me
Intro
• Supported business partners virtually and in person, ensuring post-sale follow-up. • Managed CRM data entry and follow-ups, supported advisors with marketing materials.handled internal communications through WhatsApp groups. • Managed incoming leads across multiple channels and ensured they were promptly referred to the right team members. • Coordination of advisor shifts for presale property visits. • Manage warehouse operations: inventory control, procurement, and supplier coordination.
Work experience
Jefatura Logística
Tiigo
May 2023 - Present
3 years 6 months
Av. Guadalupe 4279
Skills: Gestión de relaciones con clientes (CRM) · Agentes de atención al cliente · Microsoft Outlook · Resolución de problemas · Español
Servicio de atención al cliente
Alorica
Jul 2019 - Oct 2019
4 months
Site, Democratic Republic of the Congo
Proyecto 24 Hours Fitness (Inglés)
Agente de atención telefónica
Alorica
Sep 2016 - Oct 2018
2 years 2 months
Site II
Proyecto Amazon (Inglés - Español)