benjovi -

-Designing DevOps Strategy. -Azure DevOps tool Administration. -Implementing DevOps Development Processes. -Creating and managing projects, repositories, branches, pipelines, App services and set polices that govern the project. -Implementing DevOps Development Processes. -CI/CD pipeline configuration for on Azure DevOps for a .NET Core, Node Js, React Js, Angular applications etc. -Building a dockerized application on Azure web apps, mobile app, jobs, micro-services. -Deployments/configuration of application on IIS, windows and Linux Environment. -Azure secrets (Key Vaults) configuration and managements. -Providing logs on Azure portal and on-prem to aid in troubleshooting. -Architecture Design overview. -Technical support in the end-to-end automation of IaaS deployments. -Development of the full life cycle of software or applications with automation tools.

• Extensive use of T24, Test environments,SQL developer, to get results on names search of specific types of accounts from inception till date. • Extensive use of SQL server management to generate data on request of dormant and inactive accounts, and also Pl types of account based on the category on which the request comes.Script writing on SQL server management to generate specific types of tables as requested from the user. • Administrator for account restrictions, placing of restrictions, blocking funds and unblocking of funds • I manage 1xpress Application on K2 server which is a core application used bank wide, where users log different types of issues based on this platform and are been resolved before service level agreement time. • Network administrator, i use putty software to troubleshoot, free network ports, put security on network port that is NAC the port, label port, disable and enable routers on a switch, configuration of printers on the port. • Server Administrator, i create new users on Skype for business using silver-light software, i also add mac address to the DHCP on the server. i also generate unique passwords on LAPS UI software for IT support reps used for troubleshooting systems, i give unique passwords on DLP bypass which are called release codes for ATM support rep for installation, uninstall and to free machine from quarantine. • Teams administrator, i create meetings, webinars, questions and answers segment for users based on request. • SharePoint administrator add/replace files,URLS on application dashboard. • I provide quality assurance for change features, which are post implementation review before applications are deployed to live.

• Receives and handles requests for service, following agreed procedures (SLA). • Logs incidents and service requests and maintains relevant records: • Systematically interprets user problems and identifies solutions and possible side effects. • Uses experience to address user problems and interrogates database for potential solutions. • Escalates complex or unresolved incidents. • Acts as the routine contact point, receiving and handling requests for support. • Responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution • Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate. • Contributes to creation of support documentation. • Monitors service delivery channels and collects performance data.