
Bernard Kweku Assan
Data Entry Specialist | Customer Service
Salary / Daily rate
Accra, Ghana
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Data entry specialist and customer service professional with 3+ years of experience in accurate data processing and client relations. Proven expertise in inventory management, research operations, and maintaining detailed databases across multiple industries. Ready to deliver precise data solutions and exceptional administrative support for your business needs.
Work experience
Sales Assistant & Customer Service Rep
Tina Electronic Ventures
Oct 2022 - Jul 2025
2 years 10 months
Tema Metropolitan District, Greater Accra Region, Ghana · On-site
Managed the electrical section of the shop, including stock management and inventory control. Provided technical support and advisory services. Assisted customers with electrical queries and offered technical advice. Ensured accurate and timely ordering and receiving of electrical stock. Maintained accurate records of customer interactions and transactions. Resolved customer complaints and inquiries. Offered product recommendations and solutions. Maintained customer relationships and loyalty.
Researcher / Data Entry Specialist
Groupe Tulip (Contract)
Nov 2023 - Dec 2024
1 year 2 months
Greater Accra Region, Ghana · Remote
Tug Master's Assistant
Ghana Ports and Harbors Authority
Nov 2021 - Oct 2022
1 year
Tema, Ghana
Maintained office equipment and supplies to ensure seamless operations. Organized files, created spreadsheets, and transmitted reports and documents via fax. Supervised staff correspondence, tracked records, and managed data communications, leading to improved office automation. Assisted deckhands on various tugboats, gaining valuable sea experience. Managed and maintained complex calendars, scheduling appointments and meetings. Developed and implemented effective filing systems, both physical and digital
Water Quality Assurance Intern
Ghana Water Company Ltd.
Jun 2019 - Aug 2019
3 months
Kpong, Ghana
Maintained detailed logs of experiments and relevant data collected on fieldwork and updated databases with new information. I worked closely with team members to deliver project requirements, develop solutions, and meet deadlines. I went to the field to test the quality and collect samples of water provided to people for tests in the lab. Carried out day-to-day duties accurately and efficiently. Obtained samples for testing following standard protocols. Collected water samples to test alkalinity, hardness, and residual levels. Performed water quality analysis, testing, and verification.
Education
Kwame Nkrumah University of Science and Technology, Kumasi
Bachelor of Science - BS
2017 - 2021
4 years 2 months
St. Augustines College, Cape Coast, Ghana
Wassce
2014 - 2017
2 years 10 months