Bhumika Taunk

Senior Program Manager

Salary / Daily rate

Bengaluru, Karnataka, India

Freelance, open to permanent contract

Remote only

Skills

Project Management (PMO)Jira

Languages

EnglishGujaratiHindi

About me

Intro

Project Manager and Scrum Master with 9+ years managing end-to-end implementations across ITeS and enterprise clients. Led PMO reviews, UAT sign-offs, and CI/CD automation resulting in streamlined delivery processes. Specialized in Agile methodologies, stakeholder management, and cross-functional team coordination to ensure on-time project delivery.

Links

Work experience

Full-time parenting

Career Break

Jun 2024 - Jul 2025

1 year 2 months

Bengaluru, Karnataka, India

Program Manager

Zwayam

Jan 2022 - Jul 2024

2 years 7 months

Bengaluru, Karnataka, India

Working in the capacity of a Program Manager and Project Manager. Implementation of Zwayam Hire Product, for our Clients from all segments. Track project on Jira as well as in Excel and conduct Governance call with the clients. Conduct PMO Review weekly for the projects across the organization to check the health and progress of the project. Implementing a process for all segments(ITeS, Non-ITeS) clients, for better project tracking and product implementation for the clients. Provide UAT Sign-off for the project Go-Live.

Lead Business Analyst

HTC Global Services

Jun 2021 - Dec 2021

7 months

Chennai, Tamil Nadu, India

Handling the following Projects - Accounts V2, GTS, Loan application. - Attend grooming calls with stakeholders and client, gather the business requirement and prioritize product and client requirements. - Created User stories and use Cases and Process Flow diagrams. - Collaborates with development team members to trace the progress. - Provide in depth KT’s to Test Lead on requirements for project - Lead meetings to discuss business requirements, as well as progress by Development and QA teams - Identify cross-team dependencies and troubleshoot issues related to the project. - Preparing SRS, Technical documents , Validation Documents and the WBS (Work breakdown structure). - Coordinate across teams to create plans with the objective to ensure timely completion of deliverables. - Document business requirements, schematics for business logic/technical flows as well as detailed delivery plans. - Attending DSM (Daily stand-up meetings) for all the projects and to keep track of progress of projects. - Create detailed release notes prior to each release and ensure all stakeholders are aware of upcoming changes. - Work across teams to assist/ perform with UAT activities, obtain user sign-off.

Business Analyst

HCL Technologies

Oct 2020 - Jul 2021

10 months

Chennai, Tamil Nadu, India

• Attend grooming calls with client, gather the business requirement and prioritize product and client requirements. • Created Use Cases and Process Flow diagrams. • Collaborates with team members with all the services of Verizon to trace the progress. • Provide in depth KT’s to Test Lead on requirements for project • Lead meetings to discuss business requirements, as well as progress by Development and QA teams • Identify cross-team dependencies and troubleshoot issues related to the project. • Preparing WBS (Work breakdown structure). • Coordinate across teams to create plans with the objective to ensure timely completion of deliverables. • Document business requirements, schematics for business logic/technical flows as well as detailed delivery plans. • Detailed understanding of the SDLC process, including Agile principles. • Attending DSM (Daily stand-up meetings). • Create detailed release notes prior to each release and ensure all stakeholders are aware of upcoming changes. • Work across teams to assist with UAT activities, obtain user sign-off.

Temenos

Jan 2017 - Jul 2020

3 years 7 months

Indianapolis, IN, USA

DevOps Engineer

Jan 2019 - Jul 2020

1 year 7 months

Indianapolis, IN, USA

• Creating Branches/Tags as per project requirement in RTC/Bit-bucket. • Write Simple YAML scripts & JSON file to configure the servers. • Implementing CI/CD jobs using Jenkins. • Onboarding components to the CI/CD platform for providing an automation test solution. • Hands-on experience with version control tools such as RTC and Bit-Bucket. • Strong ability to troubleshoot any issues generated while building, deployment in production support. • Good work experience in Linux and Windows environment. • Experience in build tool MAVEN building Java application artifacts and deploying it on multiple environments such as DEV, UAT and PROD. • Created build jobs in Jenkins.

Business Analyst

Jan 2017 - Dec 2018

2 years

Bengaluru Area, India

• Prepare SRS with the project initiation. • Preparing a detailed risk and impact analysis to ascertain risk submission at acceptance criteria/levels. • Ensure that project initiation plans are circulated to all internal stakeholders. • Preparing test plan underlying the agile methodology, test cases and execution reports on daily basis in RQM (Rational Quality manager). • Prepare test execution reports and traceability matrices once the testing phase is completed. • Documenting the issues and resolutions which were logged in the latest release. • Conducting meetings with stakeholders to review the progress of the projects. • Done POC for GIT integration with RTC for SCM, documented the challenges with the resolutions. • Preparing user guides (Run Book). • Performing Black Box Testing-Smoke, Adhoc, Functional, System, Compatibility, Usability, Exploratory Testing. • Automated daily tasks reports in RTC. • SSL/TSL certificate implementation and renewal for the RTC. • Conducting quarterly audits (before ISO audits) for the Internal Teams to track the product development. • Follow the SLAs defined and escalation standards to meet the deadlines. • Attending DSM (Daily stand-up meetings).

Software Test Engineer

EdgeVerve

Nov 2015 - Dec 2016

1 year 2 months

Bengaluru Area, India

Test Engineer(Automation & Manual) in Finacle Solution Delivery Platform with Agile methodology.

Freelancer

Tata Consultancy Services

Dec 2012 - Aug 2014

1 year 9 months

Gwalior, Madhya Pradesh, India

I have to start the server and look for the blocked candidates during the session. Stop the server. Do take care that no one is yet to submit. Generate the report and submit it.


Education

Rajiv Gandhi Prodyogiki Vishwavidyalaya

Bachelor of Engineering (B.E.)

2011 - 2015

4 years 1 month

St Anthony senior secondary school

Intermediate

1996 - 2011

15 years 1 month

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