Bilal G

Skills: Infrastructure informatique · Gestion de projet d’infrastructure · Présentations commerciales techniques · Analyse des prix · Technologies de l’information · Projets d’infrastructures

❖ Collect customer information ❖ Validate technical solutions in pre-sales ❖ Achieve pre-sales handovers and validation of costs ❖ Kick-off and project organization ❖ Customer relationship monitoring, COPIL organization, workshops and presentations ❖ Ensure internal and external monitoring and communication associated with projects ❖ Establish action plans and monitor them ❖ Ensure cost control, planning and implementation of deployments ❖ Provide technical support to network, security and SD-WAN production teams ❖ Participate in the development of new products and integration into the service catalog ❖ Establish recipe books before production ❖ Carry out human resources management actions (Preselection, support on tools and methods at the client's site) ❖ Validate integration procedures and production start-up files ❖ Provide customer deliverables and ensure the deployment of deployed solutions ❖ Ensure updates and registration of Telecom databases

Deployment And large project piloting (Consultant SII) : ❖ Successfully carried the deployment of end to end WAN access for major clients such as the French inter-ministerial network (MPLS VPN, VPLS Ethernet, Secure Internet Outputs) ❖ Assured reporting on progress and regular communication with the clients ❖ Managed internal and external teams of engineers, integrators and providers ❖ Development of strategies for project cycle management to ensure a good level of anticipation and management of priorities ❖ Preparation and facilitation of deployment committees

❖ In charge of the customer connection to the SFR network (copper, optics) ❖ Carried the Implementation and configuration of routers (Cisco, One Access) and Switch (Huawei, Ciena) ❖ Handled different equipment to ensure good customer configuration (DSLAM, PE, POP) ❖ Sustained monitoring to ensure the continuity and quality of fibre Optics for customers (Counting Level2, Level3) ❖ Troubleshooting ❖ Plannification and coordination of external interventions for specific problem resolution (France Telecom, Service, Support Level2 ...)

❖ In charge of processing fiber orders ❖ Deployments task control ❖ Monitored achievements and contractual milestones in partnership with service providers ❖ Improved procedures, set up adequate flux of information between the fiber piloting tool thirds and the SFR display follow-up tools ❖ Organized and facilitated deployment’s meetings ❖ Managed technicians on various customers’ site