
Blessing Jacob
Virtual Assistant | Customer Support
Salary / Daily rate
Abuja, Federal Capital Territory, Nigeria
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Virtual Assistant & Customer Support Specialist with proven experience in community engagement and organizational leadership. Successfully managed 80% active participation rates in educational programs and conducted field operations across 20+ settlements. Expert in CRM, email/chat support, and creative content creation to help brands deliver exceptional customer experiences.
Work experience
Virtual Assistant
VSavvy Academy
Jun 2025 - Present
1 year 5 months
Abuja, Federal Capital Territory, Nigeria
Skills: Customer Engagement · Creative Content Creation
Independent monitor
World Health Organization
Nov 2024 - Mar 2025
5 months
Jigawa State, Nigeria · On-site
Achievements; ●Acted as an End-Process Independent Monitor while visiting rural and Scattered settlements for Supplementary Immunization Activities. ●Visited over 20 settlements (Kunyafa Sabuwa, Santarbi, Dakata, Gurfai Ado, Dan garkuwa, Yarkiyar , Masko, Kurta Kanawa, Galen Fulani A, Batali, Jabirawa Garba, among others),mostly under Babura local government of Jigawa state, and made a proper coverage of Supplementary Immunization Activities. Identified gaps in operation, carefully noting the unvaccinated and zero dose. ●Provided Mid-Term feedback for Mid-Cross corrective action which facilitated efficient operational activities. Maintained peaceful communication while raising awareness and taking records with locals in each settlement and village, paid proper respect to their different culture, traditions and religions despite being from different backgrounds, orientation and religion.
Club President
Federal Road Safety Corps CDS
Jun 2024 - Jan 2025
8 months
Babura, Jigawa State, Nigeria · On-site
Achievements: ●Pioneered the creation of CDS clubs in secondary schools, within Babura Local Government of Jigawa State by creating the Catch Them Young FRSC Club. ●Organized and facilitated traffic control activities every Friday to aid in smooth movements and use of roads due to congestion and rowdiness due to market activities and the usual Friday Prayers. ●Facilitated educational and informative activities for CDS, which led to an active participation of 80% FRSC club Corp members, and over 40% participation of non club members from other CDS groups. ●Organized Corp members for sensitization rallies to educate the community on road usage, functions of FRSC and dangers of overloading which in turn fostered a good relationship between the community and Corp members. •Funded activities of the club using personal funds, strategically soliciting donors and contributions from unit commanders and other corp members.
Education
University of abuja
Bachelor of Science - BS
2018 - 2023
4 years 9 months